@proceedings {1534,
	title = {Digital Platform-Enabled Organizational Resilience in Major Exogeneous Shocks: A Multimethod Exploration Study of Platform{\textquoteright}s Network Effect on SMEs{\textquoteright} Digital Resilience during COVID-19},
	year = {2022},
	publisher = {IFIP Working Group 8.2},
	address = {Copenhagen, Denmark},
	author = {Hoang Ton Nu Huong Giang and Ahmad Asadullah and Alfred Ong and Teo Hock-Hai}
}
@proceedings {1536,
	title = {A Value Analysis of Machine Learning-based Usable Privacy},
	year = {2022},
	publisher = {IFIP Working Group 8.2},
	address = {Copenhagen, Denmark},
	abstract = {With the ubiquitous presence of machine learning based decision making in the digitalization of various processes, workflows and solutions across every functional area of our society, it is important to understand the value of such systems. Especially, to understand the value of them in the light of end user{\textquoteright}s privacy because machine learning programs learn accurate inferences by inductively extracting information from various pieces of data. We aim to study the relationship of a machine learning based detection of anti-privacy user interface design patterns (dark patterns) and self-determination of the end users, in order to analyze the value of the machine learning technology. To this end, we are in the process of i) investigating the perspectives of practitioners in the field of machine learning-based usable privacy and ii) developing a machine learning program that detects dark patterns in website{\textquoteright}s consent form designs. Following which, we plan to conduct user studies to empirically study end users perspectives for example on machine learning assisted decision on one{\textquoteright}s online privacy.},
	author = {Jenni Reuben and Ala Sarah Alaqra}
}
@article {1354,
	title = {Advancing to the Next Level: Caring for Evaluative Metrics Monsters in Academia and Healthcare},
	volume = {543},
	year = {2018},
	pages = {80-95},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_7},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Wallenburg, Iris and Kaltenbrunner, Wolfgang and Hammarfelt, Bj{\"o}rn and de Rijcke, Sarah and Bal, Roland},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1351,
	title = {Algorithmic Pollution: Understanding and Responding to Negative Consequences of Algorithmic Decision-Making},
	volume = {543},
	year = {2018},
	pages = {31-47},
	publisher = {Springer International Publishing},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Marjanovic, Olivera and Cecez-Kecmanovic, Dubravka and Vidgen, Richard},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1360,
	title = {A Bestiary of Digital Monsters},
	volume = {543},
	year = {2018},
	pages = {177-190},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_13},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Douglas-Jones, Rachel and Burnett, John Mark and Cohn, Marisa and Gad, Christopher and Hockenhull, Michael and J{\o}rgensen, Bastian and Maguire, James and Ojala, Mace and Winthereik, Brit Ross},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1361,
	title = {Frankenstein{\textquoteright}s Monster as Mythical Mattering: Rethinking the Creator-Creation Technology Relationship},
	volume = {543},
	year = {2018},
	pages = {191-197},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_14},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Hardwicke, Natalie},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1349,
	title = {Frankenstein{\textquoteright}s Problem},
	volume = {543},
	year = {2018},
	pages = {13-18},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_2},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Suchman, Lucy},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1355,
	title = {Hotspots and Blind Spots},
	volume = {543},
	year = {2018},
	pages = {96-109},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_8},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Waardenburg, Lauren and Sergeeva, Anastasia and Huysman, Marleen},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1348,
	title = {Living with Monsters?},
	volume = {543},
	year = {2018},
	pages = {3-12},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_1},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Aanestad, Margunn and Mӓhring, Magnus and {\O}sterlund, Carsten and Riemer, Kai and Schultze, Ulrike},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1358,
	title = {Making a Difference in ICT Research: Feminist Theorization of Sociomateriality and the Diffraction Methodology},
	volume = {543},
	year = {2018},
	pages = {140-155},
	publisher = {Springer International Publishing},
	edition = {1},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_11},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Elbanna, Amany},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1356,
	title = {Objects, Metrics and Practices: An Inquiry into the Programmatic Advertising Ecosystem},
	volume = {543},
	year = {2018},
	pages = {110-123},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_9},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Alaimo, Cristina and Kallinikos, Jannis},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1352,
	title = {Quantifying Quality: Towards a Post-humanist Perspective on Sensemaking},
	volume = {543},
	year = {2018},
	pages = {48-63},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_5},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Monteiro, Eric and {\O}sterlie, Thomas and Parmiggiani, Elena and Mikalsen, Marius},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1357,
	title = {Re-figuring Gilbert the Drone},
	volume = {543},
	year = {2018},
	pages = {127-139},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_10},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {B{\o}dker, Mads and Olofsson, Stefan Olavi and Clemmensen, Torkil},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1359,
	title = {Thinking with Monsters},
	volume = {543},
	year = {2018},
	pages = {159-176},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_12},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Hovorka, Dirk S. and Peter, Sandra},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1353,
	title = {Understanding the Impact of Transparency on Algorithmic Decision Making Legitimacy},
	volume = {543},
	year = {2018},
	pages = {64-79},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_6},
	url = {http://link.springer.com/content/pdf/10.1007/978-3-030-04091-8},
	author = {Goad, David and Gal, Uri},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1350,
	title = {We Have Been Assimilated: Some Principles for Thinking About Algorithmic Systems},
	volume = {543},
	year = {2018},
	pages = {19-27},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_3},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Edwards, Paul N.},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1334,
	title = {Critical Realism and Actor-Network Theory/Deleuzian Thinking: A Critical Comparison in the Area of Information Systems, Technology and Organizational Studies},
	year = {2016},
	pages = {58{\textendash}72},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Much debate has encircled studies of information systems (IS), technology and organizations with regards to ideas of process, stability and change, performance and materiality. This encapsulates different ways of viewing dualities (e.g. subjective/objective, social/technical, local/global, macro/micro, structure/agency, reality/construction, being/becoming, etc.) as well as alternative ontological and epistemological commitments underlying particular approaches and research perspectives. This paper seeks to explore two specific approaches by focusing on a comparison of critical realism (CR) and actor-network theory (ANT)/Deleuze-inspired forms of inquiry. In particular, we focus on the notion of morphogenesis in order to explore in greater detail how this concept conjures up rather different images in relation to approaches centred around CR and ANT/Deleuze.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_4},
	author = {McLean, Chris and Aroles, Jeremy},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1165,
	title = {Understanding the Emergent Structure of Competency Centers in Post-implementation Enterprise Systems},
	volume = {446},
	year = {2014},
	pages = {95-114},
	publisher = {Springer Berlin Heidelberg},
	keywords = {assemblage theory, competency centers, enterprise systems, postimplementation},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_7},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_7},
	author = {Aryal, Arun and El Amrani, Redouane and Truex, DuaneP.},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@article {1086,
	title = {Action Design Ethnographic Research (ADER): Vested Interest Networks and ICT Networks in Service Delivery of Land Records in Bangladesh},
	volume = {389},
	year = {2012},
	pages = {51-67},
	publisher = {Springer Berlin Heidelberg},
	keywords = {Action Design Ethnographic Research, Action Design Research, action research, Bangladesh, Design Research, land records management},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_4},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_4},
	author = {Alam, M.Shahanoor and Laurence Brooks and Khan, N.I.},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {1089,
	title = {Living in a Sociomaterial World},
	volume = {389},
	year = {2012},
	pages = {91-107},
	publisher = {Springer Berlin Heidelberg},
	keywords = {performativity, representation, Sociomateriality},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_7},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_7},
	author = {Eric Monteiro and Almklov, Petter and Heps{\o}, Vidar},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {1078,
	title = {Moderating Effect of Environmental Factors on eHealth Development and Health Outcomes: A Country-Level Analysis},
	volume = {389},
	year = {2012},
	pages = {143-159},
	publisher = {Springer Berlin Heidelberg},
	keywords = {eHealth, Infant Survival Rate, resource complementary perspective},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_10},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_10},
	author = {Ahangama, Supunmali and Poo, DannyChiangChoon},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {9999,
	title = {Using natural language processing for qualitative data analysis},
	journal = {International Journal of Social Research Methodology},
	volume = {15},
	year = {2012},
	month = {2012},
	chapter = {523-543},
	abstract = {Social researchers often apply qualitative research methods to study groups and their communications artefacts. The use of computer-mediated communications has dramatically increased the volume of text available, but coding such text requires considerable manual effort. We discuss how systems that process text in human languages (i.e., natural language processing, NLP) might partially automate content analysis by extracting theoretical evidence. We present a case study of the use of NLP for qualitative analysis in which the NLP rules showed good performance on a number of codes. With the current level of performance, use of an NLP system could reduce the amount of text to be examined by a human coder by an order of magnitude or more, potentially increasing the speed of coding by a comparable degree. The paper is significant as it is one of the first to demonstrate the use of high-level NLP techniques for qualitative data analysis.},
	keywords = {FLOSS, NLP},
	doi = {10.1080/13645579.2011.625764},
	author = {Kevin Crowston and Allen, Eileen E. and Heckman, Robert}
}
@article {1075,
	title = {Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland},
	volume = {356},
	year = {2011},
	pages = {109-129},
	publisher = {Springer Berlin Heidelberg},
	keywords = {consumer perceptions, pm-payment adoption, Smart phones, trust},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_8},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_8},
	author = {Andreev, Pavel and Duane, Aidan and O{\textquoteright}Reilly, Philip},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1070,
	title = {Information Systems Innovation Research: Between Novel Futures and Durable Presents},
	volume = {356},
	year = {2011},
	pages = {27-41},
	publisher = {Springer Berlin Heidelberg},
	keywords = {infrastructural inversion, Innovations, installed base, maintenance},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_3},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_3},
	author = {Margunn Aanestad},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1066,
	title = {Teaching Foresight and the Future},
	volume = {356},
	year = {2011},
	pages = {291-293},
	publisher = {Springer Berlin Heidelberg},
	keywords = {curriculum development, Futures studies, prospective thinking, strategic foresight, teaching information systems},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_19},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_19},
	author = {Carmel, Erran and Avital, Michel and Paul Gray and Kallinikos, Jannis and John Leslie King},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1068,
	title = {Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches?},
	volume = {356},
	year = {2011},
	pages = {295-297},
	publisher = {Springer Berlin Heidelberg},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_20},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_20},
	author = {Alter, Steven and Mikko Korpela and Petkov, Doncho and Nancy Russo},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {IFIP AICT03180028,
	title = {The Design and Engineering of Mobile Data Services: Developing an Ontology Based on Business Model Thinking},
	volume = {318},
	year = {2010},
	pages = {28{\textendash}51},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Mutaz M. Al-Debei and Guy Fitzgerald},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {kandwal2010geospatial,
	title = {Geospatial analysis of HIV-Related social stigma: a study of tested females across mandals of Andhra Pradesh in India},
	journal = {International journal of health geographics},
	volume = {9},
	number = {1},
	year = {2010},
	pages = {18},
	publisher = {BioMed Central},
	author = {Kandwal, Rashmi and Augustijn, Ellen-Wien and Stein, Alfred and Miscione, Gianluca and Garg, Pradeep Kumar and Garg, Rahul Dev}
}
@article {kandwal2010geospatialindia,
	title = {Geospatial analysis of HIV-Related social stigma: A study of tested females across mandals of Andhra Pradesh in India},
	journal = {International Journal of Health Geographics},
	volume = {9},
	year = {2010},
	month = {Apr},
	abstract = {Background: In Geographical Information Systems issues of scale are of an increasing interest in storing health data and using these in policy support. National and international policies on treating HIV (Human Immunodeficiency Virus) positive women in India are based on case counts at Voluntary Counseling and Testing Centers (VCTCs). In this study, carried out in the Indian state of Andhra Pradesh, these centers are located in subdistricts called mandals, serving for both registration and health facility policies. This study hypothesizes that people may move to a mandal different than their place of residence for being tested for reasons of stigma. Counts of a single mandal therefore may include cases from inside and outside a mandal. HIV counts were analyzed on the presence of outside cases and the most likely explanations for movement. Counts of women being tested on a practitioners{\textquoteright} referral (REFs) and those directly walking-in at testing centers (DWs) were compared and with counts of pregnant women.Results: At the mandal level incidence among REFs is on the average higher than among DWs. For both groups incidence is higher in the South-Eastern coastal zones, being an area with a dense highway network and active port business. A pattern on the incidence maps was statistically confirmed by a cluster analysis. A spatial regression analysis to explain the differences in incidence among pregnant women and REFs shows a negative relation with the number of facilities and a positive relation with the number of roads in a mandal. Differences in incidence among pregnant women and DWs are explained by the same variables, and by a negative relation with the number of neighboring mandals. Based on the assumption that pregnant women are tested in their home mandal, this provides a clear indication that women move for testing as well as clues for explanations why.Conclusions: The spatial analysis shows that women in India move towards a different mandal for getting tested on HIV. Given the scale of study and different types of movements involved, it is difficult to say where they move to and what the precise effect is on HIV registration. Better recording the addresses of tested women may help to relate HIV incidence to population present within a mandal. This in turn may lead to a better incidence count and therefore add to more reliable policy making, e.g. for locating or expanding health facilities. {\textcopyright} 2010 Kandwal et al; licensee BioMed Central Ltd.},
	doi = {10.1186/1476-072X-9-18},
	author = {Kandwal, R and Augustijn, EW and Stein, A and Miscione, G and Garg, PK and Garg, RD}
}
@article {IFIP AICT03180327,
	title = {Manufacturing Accomplices: ICT Use in Securing the Safety State at Airports},
	volume = {318},
	year = {2010},
	pages = {327{\textendash}342},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Thomas {\O}sterlie and Ole Martin Asak and Ole Georg Pettersen and H{\aa}vard Tronhus},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180282,
	title = {Modeling Forensic Evidence Systems Using Design Science},
	volume = {318},
	year = {2010},
	pages = {282{\textendash}300},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Colin Armstrong and Helen Armstrong},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180346,
	title = {The Role of Public Policy in Enhancing the Design and Diffusion of Information Systems and Technology for Human Benefit},
	volume = {318},
	year = {2010},
	pages = {346{\textendash}347},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Venable, John and Peter Newman and Nick Letch and Sue Ash},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {IFIP AICT03180073,
	title = {Roles in Innovative Software Teams: A Design Experiment},
	volume = {318},
	year = {2010},
	pages = {73{\textendash}88},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Ivan Aaen},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@article {943,
	title = {Analysis of unsupervised dimensionality reduction techniques},
	journal = {Computer Science and Information Systems},
	volume = {6},
	number = {2},
	year = {2009},
	pages = {217-227},
	publisher = {ComSIS Consortium .},
	issn = {1820-0214},
	doi = {http://10.2298/csis0902217K},
	author = {Aswani Kumar, Ch}
}
@article {947,
	title = {Automatic Selection of Intrinsic Dimensionality of Data},
	journal = {International Journal of Information Processing},
	volume = {3},
	number = {2},
	year = {2009},
	pages = {8-16},
	publisher = {IK Publishers, India .},
	issn = {0973-8215},
	author = {Aswani Kumar, Ch. Srinivas, S.}
}
@article {587,
	title = {From Generative Fit to Generative Capacity: Exploring an Emerging Dimension of Information Systems Design and Task Performance},
	journal = {Information Systems Journal},
	volume = {4},
	year = {2009},
	pages = {345-367},
	url = {http://www3.interscience.wiley.com/journal/120174765/abstract},
	author = {Avital, M and Te{\textquoteright}eni, D}
}
@article {sun2009information,
	title = {Information infrastructure governance and windows of opportunity},
	year = {2009},
	author = {Sun, Violeta and Margunn Aanestad and Skorve, Espen and Miscione, Gianluca}
}
@conference {sun2009informationopportunity,
	title = {Information infrastructure governance and windows of opportunity},
	booktitle = {17th European Conference on Information Systems, ECIS 2009},
	year = {2009},
	month = {Dec},
	abstract = {In this paper we discuss the challenges of managing large-scale information infrastructures. Various management models, such as the IT governance model, propose structured approaches for management of an organization{\textquoteright}s infrastructure. This paper argues both theoretically and empirically that such an approach to information infrastructure governance has its limitations. The paper is based on empirical material from three change processes in information infrastructures in the context of health care. We present case vignettes that illustrate how these processes evolved along unexpected trajectories, subject to factors beyond the control of management. To conceptualize these phenomena we draw on literature that conceptualize change as emerging from the meeting between multiple parallel streams of activities. The interactions between the various streams open up windows of opportunities that affect the information infrastructure development. We argue that such conceptualizations more realistically depict how large-scale information infrastructures evolve, and hence how they can be (or not be) managed.},
	isbn = {9788861293915},
	author = {Sun, V and Aanestad, M and Skorve, E and Miscione, G}
}
@article {927,
	title = {Information Literacy in Kenya},
	journal = {The Electronic Journal of Information Systems in Developing Countries},
	volume = {39},
	number = {1},
	year = {2009},
	pages = {1-11},
	abstract = {There are a growing number of information and communications technologies (ICT)initiatives in developing countries. These initiatives are usually undertaken on the basis thatthey are important for social and economic development. However, one barrier to theefficient utilisation of ICT in developing countries is the relatively low level of informationliteracy. Without the ability to manipulate and use information effectively, investments inICT-for-development projects may be unsuccessful. In this research project, three ICTinitiatives in Kenya are analysed in the light of the dimensions of information literacy.Implications for other developing countries are discussed.},
	author = {Tilvawala, Khushbu and Myers, Michael David and Andrade, Antonio Diaz}
}
@article {804,
	title = {Life Cycle Model for IT Performance Measurement: A Reference Model for Small and Medium Enterprises (SME)},
	volume = {301/2009},
	year = {2009},
	pages = {180 - 191},
	publisher = {Springer},
	chapter = {13},
	abstract = {IT performance measurement is often associated by chief executive officers with IT cost cutting although IT protects business processes from increasing IT costs. IT cost cutting only endangers the company{\textquoteright}s efficiency. This opinion discriminates those who do IT performance measurement in companies as a bean-counter. The present paper describes an integrated reference model for IT performance measurement based on a life cycle model and a performance oriented framework. The presented model was created from a practical point of view. It is designed lank compared with other known concepts and is very appropriate for small and medium enterprises (SME).
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_13},
	author = {Albayrak, Can and Gadatsch, Andreas and Olufs, Dirk}
}
@article {793,
	title = {A Methodology for Electronic Business Initiatives Implementation in SME},
	volume = {301/2009},
	year = {2009},
	pages = {150 - 157},
	publisher = {Springer},
	chapter = {11},
	abstract = {The World Wide Web technology, supported on Internet, is transforming all business activities into information-based activities. As a result, one can see a radical change in the traditional theoretical models and organisation. The small and medium enterprises (SME) are the type of enterprises that can reap more advantages with the usage of Internet for electronic business. We found that current methodologies present gaps which make them inadequate and unable to help the small and medium enterprises define an effective strategy and follow an plausible implementation path. This being so, we propose a methodology to support the complete implementation lifecycle of electronic business in small and medium enterprises.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_11},
	author = {Mamede, Henrique and Amaral, Lu{\'\i}s}
}
@inbook {440,
	title = {Object lessons and invisible technologies},
	booktitle = {Bricolage, Care and Information Systems},
	year = {2009},
	pages = {Forthcoming},
	publisher = {Palgrave},
	organization = {Palgrave},
	address = {Basingstoke},
	author = {Edgar A. Whitley and Mary L Darking},
	editor = {Chrisanthi Avgerou and Willcocks, Leslie and Giovan Francesc Lanzara}
}
@article {588,
	title = {Open Access Publishing to Nurture the Sprouts of Knowledge and the Future of Information Systems Research},
	journal = {Communications of the Association for Information Systems},
	volume = {24},
	year = {2009},
	pages = {509-522},
	keywords = {academic journals, ePrints, mass collaboration, online repositories, Open Access, scholarly publishing, Sprouts, working papers},
	url = {http://aisel.aisnet.org/cais/vol24/iss1/30/},
	author = {Majchrzak, Ann and Avital, M and Lyytinen, K and Bj{\"o}rk, B-C and Boland, R and Kevin Crowston}
}
@booklet {sun2009panelproduction,
	title = {Panel: Regulation and governance in commons-based peer (social) production},
	year = {2009},
	author = {Sun, V and Aanestad, M and Skorve, E and Miscione, G}
}
@booklet {371,
	title = {Virtual Collaboration Readiness Measurement a Case Study in the Automobile Industry},
	howpublished = {Advances in Computer Science and Engineering},
	year = {2009},
	month = {2009///},
	pages = {913 - 916},
	abstract = {In end of the last century information and communication technology caused a veritable evolution in the world of business and commerce. Globalization has changed all the commerce equations and business plans. Old companies have to change their strategies if they want to survive after this technological revolution. A new form of collaboration between the distributed and networked organizations has emerged as the {\textquotedblleft}Virtual Organization{\textquotedblright} paradigm. A company can not join a virtual organization before obtaining a virtual maturity. This maturity shows the readiness of the company to begin a virtual collaboration. In this paper, based on the coherent and formal definition of virtual organizations, the criteria for measuring the readiness of companies are proposed. Our criteria are confirmed, modified or combined by using the factor analysis method on a sufficient number of virtual companies in the automobile manufacturing industry.},
	url = {http://dx.doi.org/10.1007/978-3-540-89985-3_132},
	author = {Ziarati, Koorush and Khayami, Raouf and Parvinnia, Elham and Afroozi Milani, Ghazal}
}
@inbook {928,
	title = {Challenges of Consumer Information Systems Development: The Case of Interactive Television Services},
	booktitle = {Advances in Information Systems Research, Education and Practice},
	series = {IFIP 20th World Congress , TC8, Information Systems, September 7-10, 2008, Milan, Italy},
	year = {2008},
	pages = {89-100},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold},
	editor = {Avison, David and Kasper, George M and Pernici, Barbara and Ramos, Isabel and Dewald Roode}
}
@article {770,
	title = {Information Systems and the Service Economy: A Multidimensional Perspective},
	year = {2008},
	month = {2008},
	pages = {349 - 352},
	abstract = {This panel will examine the impact of the growth of the service economy on organizations and information systems from four perspectives: (1) internal changes in organizations, both service providers and service clients, in terms of their structures,
 processes, and competencies; (2) redefinition of interorganizational relationships and redrawing of organizational boundaries
 and identities; (3) the role of IS in enabling these new collaborative relationships; and (4) the possibility of designing
 better applications to enhance organizations{\textquoteright} capacity to engage in service exchanges.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_26},
	author = {Alter, Steven and Gal, Uri and Lipien, David and Kalle Lyytinen and Nancy Russo}
}
@article {773,
	title = {Mind the Gap! Understanding Knowledge in Global Software Teams},
	year = {2008},
	month = {2008},
	pages = {321 - 330},
	abstract = {This paper presents a conceptual framework and preliminary empirical analysis of knowledge gaps between global software team members in the UK and India. Drawing on episodes from rich case study evidence of a UK software firm based in the UK and software
 development sites in India, the conceptual framework is used to explore the data and to understand the knowledge gaps encountered.
 These are in relation to the level of knowledge, educational background, and experience of members. This study unpacks the
 notion of knowledge of software development into domain, technical, and application knowledge and considers the implications
 of prior knowledge, experience, and education background. It is anticipated from the preliminary findings that a practical
 and theoretical contribution will improve our understanding of the complexities of knowledge in such global arrangements.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_23},
	author = {Aini Aman and Brian Nicholson}
}
@article {774,
	title = {Organizational Learning in Health Care: Situating Free and Open Source Software},
	year = {2008},
	month = {2008},
	pages = {372 - 373},
	abstract = {Free and open source software (FOSS) has been attracting the interest of organizations involved in the development and implementation of information and communication technologies (ICTs) in developing countries foryears. ICTs for development initiatives often
 have public sector orientations, as governments{\textquoteright} ICT policies are expected to shape and support socio-economical development.
 The usual mismatch between formal bureaucracies{\textquoteright} functioning, the usual top-down software development schemes, and the actual
 trajectories of development initiatives (mostly run by international agencies) provides a promising empirical field. This paper intends to discuss the connection between FOSS and organizational learning in contexts where the usual assumptions about them cannot be taken for granted. It is argued that the relevance of open technologies
 as public goods is in allowing organizational learning in public administration. Such a focus on the organizational aspects
 would complement existing studies on the economical relevance of FOSS.
 The argument is built by addressing FOSS-related emphatic expectations for emancipation in the {\textquotedblleft}knowledge society{\textquotedblright} on one
 side (Government of Kerala 2002), and implementation and use, on the other. Then, a meso-level between global trends and local
 specificities is identified as crucial in situating FOSS for development potentialities. Empirically, this level is between
 the two usual poles in information systems studies: decision makers (public administrators and software developers, both oriented
 by a top-down approach to systems design) and the ground of implementation (usually sensitive to a variety of contexts). As
 it is unusual in developing contexts to have spontaneous voluntary participation, the software development process needs to
 be designed and carried out in a way that allows local organizations to {\textquotedblleft}indigenize{\textquotedblright} FOSS.1 Its fluidity allows inscribing a variety of context-bound socio-technical arrangements (De Laet and Mol 2000), and also can
 cause avoidance of path-dependencies and vendor lock-ins (Weerawarana and Weeratunge 2004).
 The case of a health information system being implemented in Kerala, as part of an international initiative, is presented.
 We describe, on one side, the principles and views supporting the network and local politics and, on the other side, aspects
 of the implementation dynamic, which is underestimated in the common approach to ICT for development (Avgerou 2007).
 The project presented in the paper has significant links both at the global level (participating in a broad and heterogeneous
 network of trend-setting organizations like universities and research centers, international donors, ministries of different
 countries) and local levels (where systems are piloted and implemented, capacity building is carried out, requirements for
 further developments are collected). Empirical exploration showed that the (formal and informal) institutional constraints,
 which FOSS implies and relies on, are fragmented or absent, whereas others can be relevant. Nevertheless, FOSS narrative proves to be present and effective both in negotiations between stakeholders, and in facilitating local participation
 to information system development.2
 The meso-level position of this initiative shows the distance between the two ends, descriptively. Prescriptively, it suggests
 how possible bridges can allow interorganizational relations across a variety of actors rarely involved in the same FOSS initiative.
 The interactions around local technical skills improvement and the increased ability for organizations to formulate, express, negotiate, and inscribe their needs in technology is proposed
 as a chance for organizational learning. In contexts of multiple accountabilities (Suchman 2002), we claim that the relevance of FOSS emerges from negotiating alliances, and does not inhere in FOSS itself. FOSS facilitates learning as far as its openness is allowed by software development
 processes, and enacted by brokering activities to relate dispersed practices (Gherardi and Nicolini 2002).
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_31},
	author = {Miscione, Gianluca and Margunn Aanestad}
}
@inbook {miscione2008organizationalsoftware,
	title = {Organizational learning in health care: Situating free and open source software},
	volume = {267},
	year = {2008},
	month = {Jan},
	pages = {372{\textendash}373},
	abstract = {Free and open source software (FOSS) has been attracting the interest of organizations involved in the development and implementation of information and communication technologies (ICTs) in developing countries for years. ICTs for development initiatives often have public sector orientations, as governments{\textquoteright} ICT policies are expected to shape and support socio-economical development. The usual mismatch between formal bureaucracies{\textquoteright} functioning, the usual top-down software development schemes, and the actual trajectories of development initiatives (mostly run by international agencies) provides a promising empirical field. This paper intends to discuss the connection between FOSS and organizational learning in contexts where the usual assumptions about them cannot be taken for granted. It is argued that the relevance of open technologies as public goods is in allowing organizational learning in public administration. Such a focus on the organizational aspects would complement existing studies on the economical relevance of FOSS. {\textcopyright} 2008 by International Federation for Information Processing.},
	isbn = {9780387097671},
	issn = {1868-4238},
	doi = {10.1007/978-0-387-09768-8_31},
	author = {Miscione, G and Aanestad, M}
}
@article {775,
	title = {Possibilities and Challenges of Transition to Ambulant Health Service Delivery with ICT Support in Psychiatry},
	year = {2008},
	month = {2008},
	pages = {129 - 141},
	abstract = {Transformations of established institutional orders are to be expected along-side the appearance of novel ICT-enabled models of service delivery. Such transformations are neither simple nor short-term, but involve complex and fundamental changes in
 normative, regulative, and technical aspects. In this paper we describe the initial stages of a project redesigning psychiatric
 services for children and adolescents. New collaboration models, supported by new ICT applications, were introduced into the
 ordinary structures of health care services in Finnmark, the northernmost county of Norway. Our aim is to contribute to the
 understanding of how the preexisting technical and organizational systems and models, the installed base, impact radical change.
 We address the potential for user-driven innovations, and focus our analysis on the quality of generativity in the existing
 information infrastructure. The salient challenges in our case were related to the existing technical information infrastructure
 in the health sector. The new solution was pushed outside the established information infrastructure. While this may be only
 a temporary situation, we argue that, as a result of this process, the new solution emerged with a greater potential for future
 generativity than it would have had it been more linked to the existing information infrastructure.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_9},
	author = {Andersen, Synn{\o}ve and Margunn Aanestad}
}
@article {540,
	title = {The ranking of top IS journals: The perspective from the London School of Economics},
	journal = {European Journal of Information Systems},
	volume = {17},
	number = {2},
	year = {2008},
	pages = {163-168},
	isbn = {0960-085X},
	url = {EJIS2008.pdf},
	author = {Leslie P. Willcocks and Chrisanthi Avgerou and Edgar A. Whitley}
}
@article {776,
	title = {Rhizomatic Informatics: The Case of Ivy University},
	year = {2008},
	month = {2008},
	pages = {81 - 101},
	abstract = {While the debate over information systems and their role in society persists, the discipline continues to seek approaches to better understand IS, and its complex interactions with organizations and people. This paper draws ideas from Deleuze and
 Guattari{\textquoteright}s work on rhizomes (a nonhierarchical network) and its opposing tree (arboreal structure), to develop better insights
 (Deleuze and Guattari 2004). The paper specifically revisits the case of Ivy University, in which a major introduction of
 an ERP application was attempted by the powerful central administration. When this centralized and arboreal structure collapses,
 it is eventually replaced by a much more organic system, which emerged from the localized and ad hoc software developments
 that had already taken place. The rhizomic interpretation of this case enables both a conceptualization of information systems
 within social and organizational settings and offers a set of principles on which the concept of a {\textquotedblleft}rhizomatic informatics{\textquotedblright}
 may be based and IS case studies interpreted.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_6},
	author = {Atkinson, Chris and Laurence Brooks}
}
@article {777,
	title = {Service System Innovation},
	year = {2008},
	month = {2008},
	pages = {61 - 80},
	abstract = {Service innovation has been discussed by many authors, but usually not from a system perspective. Recent literature about service systems and service innovation stresses multi-partner commercial offerings, ecosystems of interacting suppliers and
 consumers, globalization, and the changing nature of advanced economies. Interesting as these large-scale topics are, discussions
 at that level tend to overlook operational and organizational issues that service innovators must address in order to create
 or improve specific, localized systems that deliver services to internal and/or external customers.
 This paper builds on three interrelated frameworks that describe fundamental aspects of service systems at the level at which
 they are designed, operated, and improved:
 {\textbullet}\&nbsp;
 The work system framework identifies nine elements that should be included in even a rudimentary understanding of any work
 system. (Service systems are work systems.)
 {\textbullet}\&nbsp;
 The service value chain framework incorporates characteristics often associated with services, such as coproduction by providers
 and customers.
 {\textbullet}\&nbsp;
 The work system life cycle model treats the system{\textquoteright}s life cycle as a set of iterations involving planned and unplanned change.
 This paper shows how each of those three frameworks provides insights that apply to service innovation across a wide range
 of service systems.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_5},
	author = {Alter, Steven}
}
@article {336,
	title = {Game Architecture and Virtual Teamwork},
	year = {2007},
	pages = {387 - 389},
	abstract = {The panel will provide some variety to the general conference content in the sense that it represents technology solutions and experiences that are socially aware. At this point, technologies and capabilities have advanced to the point that many previous socially-oriented issues have been overcome without this necessarily being widely known. This is the point for a good conjuncture of social informatics perspectives and technological developments. The audience is strongly encouraged to pose questions from their own frameworks for the enlightenment of all, bringing together some disparate disciplines in a common conversation.},
	doi = {10.1007/978-0-387-73025-7_29},
	author = {Baldwin, Esther and Pickering, Cynthia and Smith, David and Abecassis, David and Molenaur, Aaron}
}
@article {946,
	title = {Implementing secure group communications using key graphs},
	journal = {Defence Science Journal},
	volume = {57},
	number = {2},
	year = {2007},
	publisher = {DRDO, DESIDOC},
	issn = {0011-748X},
	author = {AswaniKumar Ch, Sri Lakshmi. R, Preethi, M.}
}
@article {341,
	title = {Learning Triggers in Virtual Groups},
	year = {2007},
	pages = {231 - 249},
	abstract = {Learning is a critical capability for virtual group effectiveness. The objective of this study is to understand when learning occurs. Once we understand when learning occurs we are better able to stimulate learning to enhance the effectiveness of virtual groups. Additionally, understanding the nature of learning triggers and the results they produce informs how we may achieve desired learning outcomes. This study develops a framework to explain, and empirically studies, when learning occurs in virtual groups. The study employed a single, embedded, qualitative case study designed to study learning triggers in an Open Source Software project. Findings suggest that learning occurs ensuing learning triggers. Learning triggers vary in type and source. The type and source of learning triggers effects whether learning occurs in the group and the type of learning outcomes the trigger produces.},
	doi = {10.1007/978-0-387-73025-7_17},
	author = {Annabi, Hala}
}
@article {534,
	title = {Reflections on the academic policy analysis process and the UK Identity Cards Scheme},
	journal = {The information society},
	volume = {23},
	number = {1},
	year = {2007},
	pages = {51-58},
	isbn = {0197-2243},
	url = {TIS2007.pdf},
	author = {Edgar A. Whitley and Ian R Hosein and Ian O. Angell and Simon Davies}
}
@inbook {838,
	title = {The Structure of Power in Action Research Projects},
	booktitle = {Information Systems Action Research: An Applied View of Emerging Concepts and Methods},
	year = {2007},
	pages = {19-42},
	publisher = {Springer},
	organization = {Springer},
	author = {Baskerville, Richard L and Avison, David and Michael D. Myers},
	editor = {Kock, Ned}
}
@proceedings {445,
	title = {The challenge of building public technology infrastructure: issues of governance and sustainability in a digital business ecosystem},
	year = {2006},
	pages = {2030-2038},
	address = {Goteborg},
	url = {ECIS2006Mary.pdf},
	author = {Mary L Darking and Edgar A. Whitley and Dini, Paolo},
	editor = {Ljunberg, Jan and Andersson, Magnus}
}
@inbook {868,
	title = {The Identity and Dynamics of MIS},
	booktitle = {IFIP International Federation for Information Processing, Volume 214, The Past and Future of Information Systems: 1976-2006 and Beyond},
	year = {2006},
	note = {WCC Santiago, Chile},
	pages = {101-105},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Larsen, Tor J and Land, Frank and Michael D. Myers and Zmud, Robert W and Levine, Linda},
	editor = {Avison, David and Elliot, Steve and Krogstie, John and Jan Pries-Heje}
}
@article {945,
	title = {Latent Semantic Indexing based Intelligent Information Retrieval System for Digital Libraries},
	journal = {Journal of Computing and Information Technology},
	volume = {14},
	number = {3},
	year = {2006},
	pages = {5-12},
	publisher = {University of Zagreb - University Computing Centre},
	issn = {1330-1136},
	author = {AswaniKumar Ch, Ankush Gupta, Shagun Trehan, Mahmooda Batool}
}
@article {690,
	title = {Methods as Theories: Evidence and Arguments for Theorizing on Software Development},
	year = {2006},
	pages = {397 - 411},
	abstract = {In this paper we argue that software development methods represent theories on how best to engage the impressively complex and inherently socio-technical activity of making software. To help illustrate our points we draw on examples of three software
 methods: the waterfall approach, packaged software development, and free/libre and open source software development, In doing
 this, we highlight that software development methods reflect{\textemdash}too often implicitly{\textemdash}theories of (1) how people should behave,
 (2) how groups of people should interact, (3) the tasks that people should do, (4) the order of these tasks, (5) the tools
 needed to achieve these tasks, (6) the proper outcomes of these tasks, (7) the means to make this all happen, and (8) that
 these relations among concepts are further set in specific social, cultural, economic, and industrial contexts. We conclude
 by highlighting three trends in conceptualizing these eight elements.
},
	doi = {10.1007/0-387-34588-4_26},
	author = {Steve Sawyer and Annabi, Hala}
}
@inbook {858,
	title = {OASIS in the Mirror: Reflections on the Impacts and Research of IFIP WG 8.2},
	booktitle = {IFIP International Federation for Information Processing, Volume 214, The Past and Future of Information Systems: 1976-2006 and Beyond},
	year = {2006},
	note = {WCC Santiago, Chile},
	pages = {63-66},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Kenneth E. Kendall and Avison, David and Davis, Gordon and Julie E. Kendall and Land, Frank and Michael D. Myers},
	editor = {Avison, David and Elliot, Steve and Krogstie, John and Jan Pries-Heje}
}
@proceedings {443,
	title = {Panel: Determining the Profile of the ECIS Community a Bibliometrics Approach},
	year = {2006},
	pages = {2392-2393},
	address = {Goteborg},
	url = {ECIS2006panel.pdf},
	author = {Clemmensen, Torkil and Robert D. Galliers and Richard T. Vidgen and Edgar A. Whitley},
	editor = {Ljunberg, Jan and Andersson, Magnus}
}
@article {693,
	title = {Right on Time: Understanding eGovernment in Developing Countries},
	year = {2006},
	pages = {73 - 87},
	abstract = {Many, if not most, developing countries today engage in electronic government (eGovernment) projects. There are big hopes, not just for modernizing government and making it more effective and efficient; eGovernment is also expected to drive the
 general development toward the information society, both by examples of good practice and by major investment. However, many
 sources claim that the project failure rate is high. Reasons are found in many places, but it is reasonable to summarize them
 by saying that project goals are too ambitious given existing production capacity. Hence there is need to find ways of choosing
 and defining projects so that they meet the conditions in the country and sector where they are going to be implemented. To
 do so, this paper presents two tools, a checklist and a maturity model, for assessing the preconditions for eGovernment projects
 in developing countries. The under-lying data sources are threefold: eGovernment readiness indexes, project experiences, and
 assessments of social and political conditions. The checklist matches requirements for successful eGovernment against supply
 and demand side factors, hence providing a guide in choosing which projects to initiate and which to avoid. The maturity model
 supports mapping projects on a wider development agenda, hence helping avoiding dead ends such as investing in unused technology,
 or supporting dysfunctional processes with ICT (information and communication technology) instead of first redesigning them
 and then putting in ICT that support the new and better processes. In particular, the tools show the close relation between
 eGovernment and other development agendas, for example education, investment policies, or telecom (de)regulation. Without
 alignment with such programs, eGovernment is likely to fail. The two tools help make factors pertinent to success and failure
 more explicit and hence improve decision making.
},
	doi = {10.1007/0-387-34588-4_6},
	author = {Gr{\"o}nlund, {\r A}ke and Andersson, Annika and Karin Hedstr{\"o}m}
}
@article {695,
	title = {Social Inclusion and the Shifting Role of Technology: Is Age the New Gender in Mobile Access?},
	year = {2006},
	pages = {203 - 215},
	abstract = {Information and communication technologies (ICT) are at the heart of government social inclusion policy. However, the {\textquotedblleft}digital divide{\textquotedblright} remains and social inclusion and technology are closely linked: Not having access to technology is often seen both
 as part of the inclusion/exclusion problem and part of the solution by enabling access to information resources through different
 channels. Yet, we argue that by using technology to address an inclusion/exclusion problem, it will also result in moving
 the problem from one area to another. The arguments in this paper have been informed by two empirical studies around a ubiquitous
 technology, the mobile phone. One study is primarily based on the 18 to 25 year old age groups; the other mostly on retired
 people. The studies show clear differences between age groups and gender in adoption and use of the mobile telephone.
 Social inclusion is multifaceted; it is not an either/or measure and many attributes are subjective and depend on context.
 Social inclusion for mobile access is also closely linked to deeply embedded structures within society, such as those traditionally
 associated with gender. Technology may be changing these structures; indeed, age may be the new gender. The family or social
 unit may also be a useful entity to consider in the exclusion debate. Technology is being used to address social exclusion;
 however, we suggest that while some leveling may result, there may also be different social exclusion fronts emerging.
},
	doi = {10.1007/0-387-34588-4_14},
	author = {Adams, Carl and Fitch, Tineke}
}
@article {702,
	title = {Web Accessibility: A Digital Divide for Disabled People?},
	year = {2006},
	pages = {217 - 228},
	abstract = {The focus of this paper is Web accessibility for disabled people. Much of the Web remains inaccessible or difficult to access by people across a spectrum of disabilities and this may have serious implications for the potential use of the Web for increasing
 social inclusion. The topic of disabled Web access is introduced through a consideration of four discourses: digital divide,
 social construction of disability, legal, and Web accessibility. The lack of dialogue between these permits a passive liberal
 approach toward disability discrimination to prevail and this political position has become inscribed in widely used automatic
 software tools resulting in a reinforcement of the view that Web site accessibility approval may, in many cases, be deemed
 an empty shell.
},
	doi = {10.1007/0-387-34588-4_15},
	author = {Alison E. Adam and Kreps, David}
}
@article {279,
	title = {Assessing the Mobile-Stationary Divide in Ubiquitous Transport Systems},
	year = {2005},
	pages = {123 - 137},
	abstract = {Many transport organizations seek to develop seamlessly integrated computing environments. A central problem in attempts to realize such ubiquitous transport systems is the divide that exists between stationary transport management systems and mobile applications such as embedded vehicle sensor networks and in-vehicle services for message handling. Originating from different Innovation regimes, these technologies are heterogeneous in that they rely on different technological platforms and knowledge bases, as well as the institutionalized settings from which they have emerged. This paper assesses how the mobile-stationary divide plays out in practical efforts to develop ubiquitous transport systems in road haulage firms. This assessment is conducted through a multiple-case study that identifies socio-technical challenges associated with this divide. Building on this assessment, the paper contributes a set of implications for enterprise-wide ubiquitous computing environments where coordination of diverse sets of mobile units is central to organizational performance. On a general level, these implications are important for any organization attempting to integrate mobile and stationary information systems.},
	doi = {10.1007/0-387-28918-6_11},
	url = {http://dx.doi.org/10.1007/0-387-28918-6_11},
	author = {Andersson, Magnus and Lindgren, Rikard and Ola Henfridsson}
}
@article {495,
	title = {Becoming engaged with conferences: Reputations and networks},
	journal = {Communications of the AIS},
	volume = {16},
	number = {46},
	year = {2005},
	pages = {895-903},
	isbn = {1529-3181},
	url = {CAIS2005.pdf},
	author = {Avison, David and Karlheinz Kautz and Sigala, Marianna and Edgar A. Whitley and Winter, Robert}
}
@article {281,
	title = {Building a Ubiquitous Artifact That Integrates Problem-Solving and Learning Processes to Support Creativity},
	year = {2005},
	pages = {345 - 348},
	doi = {10.1007/0-387-28918-6_26},
	url = {http://dx.doi.org/10.1007/0-387-28918-6_26},
	author = {Ahonen, Mikko}
}
@proceedings {478,
	title = {Panel: Becoming involved with conferences: Lessons from ECIS},
	year = {2005},
	address = {Regensburg, Germany},
	isbn = {3-937195-09-2},
	url = {ECIS2005.pdf},
	author = {Edgar A. Whitley and Avison, David and Karlheinz Kautz and Sigala, Marianna and Winter, Robert},
	editor = {Bartmann, Dieter and Rajola, Federico and Kallinikos, Jannis and Avison, David and Winter, Robert and Ein-Dor, Phillip and Becker, J{\"o}rg and Bodendorf, Freimut and Weinhardt, Christof}
}
@inbook {831,
	title = {Qualitative Research},
	booktitle = {Research in Information Systems: A handbook for research supervisors and their students},
	series = {Butterworth-Heinemann Information Systems Series},
	year = {2005},
	pages = {239-253},
	publisher = {Elsevier Butterworth-Heinemann},
	organization = {Elsevier Butterworth-Heinemann},
	address = {Oxford},
	author = {Avison, David and Myers, Michael},
	editor = {Avison, David and Jan Pries-Heje}
}
@article {305,
	title = {Ubiquitous Computing for Health and Medicine},
	year = {2005},
	pages = {355 - 358},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_28},
	author = {Atkinson, Chris and Bonnie Kaplan and Larson, Kent and Martins, Henrique and Lundell, Jay and Harris, Martin}
}
@article {952,
	title = {On adopting software agents for distributed digital libraries},
	journal = {DESIDOC Bulletin of Information Technology},
	volume = {24},
	number = {3},
	year = {2004},
	pages = {3-8},
	publisher = {DRDO, DESIDOC},
	issn = {0971-4383},
	author = {AswaniKumar. Ch, Srinivas. S.}
}
@conference {319,
	title = {Challenges of Collaborative Networks in Europe},
	booktitle = {Collaborative Networked Organizations},
	year = {2004},
	month = {2004},
	pages = {77 - 90},
	abstract = {This chapter summarizes the results of a series of discussions, focused on emerging industry needs, held with the experts in the field, during twelve regional THINKcreative workshops in Europe. The chapter further categorizes the discussed challenging requirements for industries, and draws some conclusions on these findings. The workshops were held in 2002/2003 in seven European countries, namely Portugal, UK, Czech Republic, The Netherlands, Germany, Belgium and Switzerland. In total, more than 400 participants, mostly from a wide range of Industry, and also some from the research and academia, attended these workshops. The presence of experts from research and academia facilitated some discussion on base concepts, and was necessary to better Inform industry experts of both the advances in the Virtual Organization paradigm and the advantages of its potential application to future emerging, competitive, and global market opportunities.},
	url = {http://dx.doi.org/10.1007/1-4020-7833-1_9},
	author = {Afsarmanesh, Hamideh and Ma{\v r}ik, Vladmir and Camarinha-Matos, Luis}
}
@article {243,
	title = {How Stakeholder Analysis can be Mobilized with Actor-Network Theory to Identify Actors},
	year = {2004},
	month = {2004},
	pages = {705 - 711},
	abstract = {Actor-network theory studies provide detailed accounts of how human and nonhuman actors gradually form stable actor networks. However, due to their focus on a particular context, there is little generic guidance on how such relevant actors can be identified when a different research context is under study. The principles of (human) stakeholder behavior presented in this paper guide the identification of human stakeholders through an iterative, interpretive, dynamic and context-contingent process. We show how they can be adopted and extended to include the identification of nonhuman actants as well. Thus, we argue that they can be instrumental in providing a generic, context-free guidance to stakeholder identification that is currently missing from ANT studies.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_48},
	author = {Pouloudi, A. and Gandecha, R. and Atkinson, C. and Papazafeiropoulou, A.}
}
@article {358,
	title = {The memory of another past: Bergson, Deleuze and a new theory of time},
	journal = {Continental Philosophy Review},
	volume = {37},
	year = {2004},
	month = {2004/06/14/},
	pages = {203 - 239},
	abstract = {Through the philosophies of Bergson and Deleuze, my paper explores a different theory of time. I reconstitute Deleuze{\textquoteright}s paradoxes of the past in Difference and Repetition and Bergsonism to reveal a theory of time in which the relation between past and present is one of coexistence rather than succession. The theory of memory implied here is a non-representational one. To elaborate this theory, I ask: what is the role of the {\textquotedblleft}virtual image{\textquotedblright} in Bergson{\textquoteright}s Matter and Memory? Far from representing the simple afterimage of a present perception, the {\textquotedblleft}virtual image{\textquotedblright} carries multiple senses. Contracting the immediate past for the present, or expanding virtually to hold the whole of memory (and even the whole of the universe), the virtual image can form a bridge between the present and the non-representational past. This non-representational account of memory sheds light not only on the structure of time for Bergson, but also on his concepts of pure memory and virtuality. The rereading of memory also opens the way for Bergsonian intuition to play an intersubjective role; intuition becomes a means for navigating the resonances and dissonances that can be felt between different rhythms of becoming or planes of memory, which constitute different subjects.},
	url = {http://dx.doi.org/10.1007/s11007-005-5560-5},
	author = {Al-Saji, Alia}
}
@article {255,
	title = {Reflection on Development Techniques Using the Psychology Literature: Over Two Decades of Bias and Conceptual Blocks},
	year = {2004},
	month = {2004},
	pages = {493 - 510},
	abstract = {Analysis and development techniques have played an important role in information systems, providing support for developers in structuring and directing tasks. They also provide cognitive support in collecting, collating, analyzing, and representing information about system requirements and attributes. However, by developing previous work further, in particular by classifying techniques into six generic types and transcribing these onto problem/solution space diagrams, this paper argues that by directing tasks and dictating what and how information is collected and represented, techniques can bias developers{\textquoteright} understanding of system requirements and attributes. The 1984 IFIPWG8.2 conference showed how IS can be informed by literature in our foundation disciplines. By drawing on the psychology literature to develop a classification of techniques, this paper shows some of the potential biases inherent in techniques. The classification is applied to many techniques which have contributed to development activity. Through an understanding of the conceptual blocks embedded in them, the paper hopes to inform practice about the selection and mixing of development techniques. More generally, the paper suggests a reexamination of our assumptions when undertaking IS development. The techniques that limit problem and solution scope most and also provide the most cognitive and conceptual biases are the more formal, objective ones, and we recommend that less formal techniques are also used in practice. Parallels can be drawn with the movement encouraging the use of qualitative research approaches in IS research inspired by the 1984 conference. Research methods and techniques also provide support in the form of directed tasks, activities, guidance on data collection, analysis, and representation. Drawing on this parallel, it could be argued that quantitative, formal research approaches may introduce more conceptual biases than less formal qualitative, approaches, and that the latter should be used instead of, or at least alongside, quantitative approaches.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_27},
	author = {Adams, Carl and Avison, David}
}
@article {256,
	title = {Researching and Developing Work Activities in Information Systems: Experiences and the Way Forward},
	year = {2004},
	month = {2004},
	pages = {655 - 657},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_38},
	author = {Mikko Korpela and Allen, Jonathan and Bertelsen, Olav and Dittrich, Yvonne and Kuutti, Kari and Lauche, Kristina and Anja Mursu}
}
@article {259,
	title = {Structurantion in Research and Practice: Representing Actor Networks Their Structurated Orders and Translations},
	year = {2004},
	month = {2004},
	pages = {389 - 409},
	abstract = {This paper sets out to describe how the StructurANTion theoretical framework and tools derived from it can be used to represent translations of humanchine actor networks and their structurated orders, to underpin both research and practice in integrating IS and organizational transformation.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_22},
	author = {Laurence Brooks and Atkinson, Chris}
}
@article {262,
	title = {Systems Development in the Wild: User-Led Exploration and Transformation of Organizing Visions},
	year = {2004},
	month = {2004},
	pages = {615 - 630},
	abstract = {This paper addresses an increasingly significant category of IT use: that of user-led deployment of generic technologies in organizational settings. Three case studies of such deployment are presented: a Web-based collaboration application developed in-house and deployed in distributed work of a multinational pharmaceutical company, a commercial groupware application deployed in the merger of a Northern European financial company, and a communication infrastructure for multimedia telemedicine in a Norwegian hospital. The activities studied were not fully organized in formal development projects, but were to a large extent initiatives {\textquotedblleft}in the wild{\textquotedblright} where users influenced directions and outcomes of the process. In all three cases, we found a slow transformation of the initial organizing visions and intentions, a successive addition and adjustment of various technological components, and gradual alterations in work practice. In this paper, we classify this work as development in order to emphasize the importance of such redesigns, tailoring, and adaptations of the technologies that take place in use settings. In closing, the paper discusses the implications for the position and contribution of the IS professional in informing this process.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_33},
	author = {Margunn Aanestad and Henriksen, Dixi and Pors, Jens}
}
@article {275,
	title = {Whatever Happened to Information Systems Ethics?},
	year = {2004},
	month = {2004},
	pages = {159 - 174},
	abstract = {This paper explores the development of information systems and computer ethics along separate trajectories over the 20 years since the first Manchester Conference, and ponders how things might have been and could be different. Along each trajectory, the challenge of aligning theory and practice has stimulated much research. We evaluate some of this research with respect to this alignment, discuss ethical theories and behavior, and explore the role of education in the development of practitioners who can and do behave ethically. We recommend the inclusion of the ethics of care, and more research into the teaching and learning of ethics as part of the personal journey of students, teachers, and practitioners.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_10},
	author = {Bell, Frances and Alison E. Adam}
}
@article {DBLP:conf/ifip8-2/AdamM03,
	title = {Have You Got Anything to Declare? Neo-Colonialism, Information Systems, and the Imposition of Customs and Duties in a Third World Country},
	year = {2003},
	pages = {101-115},
	author = {Mariyam S. Adam and Michael D. Myers}
}
@inbook {829,
	title = {Have you got anything to declare? Neo-colonialism, Information Systems, and the imposition of  customs and duties in a Third World Country},
	booktitle = {IS Perspectives and Challenges in the Context of Globalization},
	year = {2003},
	note = {IFIP Joint WG 8.2 and 9.4 Conference, 15-17 June 2003, Athens University of Economics and Business, Athens, Greece},
	pages = {101-115},
	publisher = {Kluwer Academic Publishers},
	organization = {Kluwer Academic Publishers},
	address = {Boston},
	keywords = {IFIP, conference, colonialism, neo-colonialism},
	author = {Mariyam S. Adam and Michael D. Myers},
	editor = {Mikko Korpela and Ramiro Montealegre and Angeliki Poulymenakou}
}
@article {DBLP:conf/ifip8-2/Al-Qirim03,
	title = {Innovation Theories in Retrospect: The Case of Electronic Commerce Adoption in Small Business in New Zealand},
	year = {2003},
	pages = {117-137},
	author = {Nabeel A. Y. Al-Qirim}
}
@article {DBLP:conf/ifip8-2/Avgerou03,
	title = {The Link Between ICT and Economic Growth in the Discourse of Development},
	year = {2003},
	pages = {373-386},
	author = {Chrisanthi Avgerou}
}
@article {DBLP:conf/ifip8-2/AmanN03,
	title = {The Process of Offshore Software Development: Preliminary Studies of UK Companies in Malaysia},
	year = {2003},
	pages = {201-216},
	author = {Aini Aman and Brian Nicholson}
}
@article {DBLP:conf/ifip8-2/DavisonJHA03,
	title = {Professional Socieies in Information Systems: A Force for Globalisation or Good?},
	year = {2003},
	pages = {455-459},
	author = {Robert M. Davison and Ernest Jordan and Carol Hsu and Chrisanthi Avgerou}
}
@proceedings {470,
	title = {An exploration of the emergence, development and evolution of regulatory characteristics of Information Systems},
	year = {2002},
	pages = {813-816},
	address = {Barcelona, Spain},
	url = {ICIS2002.pdf},
	author = {Prodromos Tsiavos and Edgar A. Whitley and Ian R Hosein},
	editor = {Linda Applegate and Robert D. Galliers and Janice I. De Gross}
}
@article {DBLP:conf/ifip8-2/AbbottJ02,
	title = {The Importance of Being Nearest: Nearshore Software Outsourcing and Globalization Discourse},
	year = {2002},
	pages = {375-397},
	author = {Pamela Abbott and Matthew Jones}
}
@inbook {835,
	title = {La recherche qualitative en systemes d{\textquoteright}information},
	booktitle = {Faire de la recherche en systemes d{\textquoteright}information},
	year = {2002},
	pages = {57-66},
	publisher = {Vuibert},
	organization = {Vuibert},
	address = {Paris},
	author = {Avison, David and Michael D. Myers},
	editor = {Rowe, Frantz}
}
@article {DBLP:conf/ifip8-2/Atkinson02,
	title = {The Nature and Role of Generative Systemic Metaphor within Information Systems Planning and Development},
	year = {2002},
	pages = {323-343},
	author = {Christopher J. Atkinson}
}
@booklet {900,
	title = {Qualitative Research in Information Systems: A Reader},
	howpublished = {Introducing Qualitative Methods Series},
	year = {2002},
	pages = {328},
	publisher = {Sage Publications},
	address = {London},
	abstract = {Qualitative research has become a legitimate approach within the information systems community, but researchers have traditionally drawn upon material from the social sciences given the absence of a single source relevant to them. Qualitative Research in Information Systems: A Reader represents just such a volume and is both timely and relevant. Information systems and qualitative research articles are now widely used for teaching on many upper level courses in information systems, and there is demand for a definitive collection of these readings as a basic reader and teaching text. This book expertly brings together the seminal works in the field, along with editorial introductions to assist the reader in understanding the essential principles of qualitative research.The book is organised according to the following thematic sections: {\`A} Part I: Overview of Qualitative Research{\`A} Part II: Philosophical Perspectives{\`A} Part III: Qualitative Research Methods{\`A} Part IV: Modes of Analyzing and Interpreting Qualitative DataQualitative Research in Information Systems: A Reader should become the benchmark reference point for students and researchers in information systems, management science and others involved in information technology needing to learn about qualitative research. PART ONE: OVERVIEW OF QUALITATIVE RESEARCH \ Michael D Myers and David E Avison An Introduction to Qualitative Research in Information Systems \ Bob Galliers and Frank Land Choosing Appropriate Information Systems Research Methodologies \ M Lynne Markus Power, Politics and MIS Implementation \ PART TWO: PHILOSOPHICAL PERSPECTIVES \ Wanda Orlikowski and J J Baroudi Studying Information Technology in Organizations: Research Approaches and Assumptions \ Izak Benbasat, D K Goldstein and M Mead The Case Research Strategy in Studies of Information Systems \ Geoff Walsham Interpretive Case Studies in IS Research: Nature and Method \ Ojelanki Ngwenyama The Critical Social Theory Approach to Information Systems: Problems and Challenges \ PART THREE: QUALITATIVE RESEARCH METHODS \ Richard Baskerville and Trevor Wood-Harper A Critical Perspective on Action Research as a Method for Information Systems Research \ A S Lee A Scientific Methodology for MIS Case Studies \ Lynda Harvey and Michael D Myers Scholarship and Practice: The Contribution of Ethnographic Research Methods to Bridging the Gap \ Wanda Orlikowski CASE Tools Are Organizational Change: Investigating Incremental and Radical Changes in Systems Development \ PART FOUR: MODES OF ANALYZING AND INTERPRETING QUALITATIVE DATA \ Richard J Boland Jr Information System Use as an Hermeneutic Process \ Rudy Hirschheim and Mike Newman Symbolism and Information Systems Development: Myth, Metaphor and Magic},
	isbn = {0761966323},
	author = {Michael D. Myers and Avison, David}
}
@inbook {855,
	title = {Scholarship and Practice: The Contribution of Ethnographic Research Methods to Bridging the Gap},
	booktitle = {Qualitative Research in Information Systems: A Reader},
	series = {Introducing Qualitative Methods Series},
	year = {2002},
	pages = {169-180},
	publisher = {Sage Publications},
	organization = {Sage Publications},
	address = {London},
	author = {Harvey, Lynda J and Michael D. Myers},
	editor = {Michael D. Myers and Avison, David}
}
@article {DBLP:conf/ifip8-2/AckermanPQY02,
	title = {Visual Elements in the Discourse on Information Technology},
	year = {2002},
	pages = {527-531},
	author = {Mark S. Ackerman and Brian T. Pentland and Sajda Qureshi and Elaine K. Yakura}
}
@article {DBLP:conf/ifip8-2/AdamHR01,
	title = {Absent Friends? The Gender Dimension in Information Systems Research},
	year = {2001},
	pages = {333-352},
	author = {Alison E. Adam and Debra Howcroft and Helen Richardson}
}
@article {DBLP:conf/ifip8-2/BrooksA01,
	title = {Consumer Privacy and Online Marketing: Bringing the Human Back into the Picture},
	year = {2001},
	pages = {203-210},
	author = {Laurence Brooks and Alexis Airey}
}
@article {833,
	title = {Controlling action research projects},
	journal = {Information Technology \& People},
	volume = {14},
	number = {1},
	year = {2001},
	pages = {28-45},
	keywords = {action research},
	author = {Avison, David and Richard Baskerville and Michael D. Myers}
}
@article {DBLP:conf/ifip8-2/MoretonA01,
	title = {Developing a Methodology to Evaluate the Impact of Staff Perceptions on the Strategic Value of Information Systems in a Small to Medium Sized Enterprise},
	year = {2001},
	pages = {109-126},
	author = {Robert Moreton and Diana Aiken}
}
@proceedings {483,
	title = {Doing politics around electronic commerce: Opposing the Regulation of Investigatory Powers Bill},
	year = {2001},
	month = {9-10 July 2001},
	pages = {15},
	address = {Salford, UK},
	url = {IFIP822001Politics.pdf},
	author = {Edgar A. Whitley and Ian R Hosein},
	editor = {Alison E. Adam and Debra Howcroft and Helen Richardson and Bruce Robinson}
}
@article {DBLP:conf/ifip8-2/AllenK01,
	title = {Enterprise Resource Planning Implementation: Stories of Power, Politics, and Resistance},
	year = {2001},
	pages = {149-162},
	author = {David K. Allen and Thomas Kern}
}
@proceedings {832,
	title = {Research into Practice: Qualitative Research in Information Systems},
	year = {2001},
	month = {7-9 June 2001},
	address = {Nantes, France},
	author = {Avison, David and Michael D. Myers}
}
@article {DBLP:conf/ifip8-2/AanestadH00,
	title = {Implementing Open Network Technologies in Complex Work Practices: A Case from Telemedicine},
	year = {2000},
	pages = {355-370},
	author = {Margunn Aanestad and Ole Hanseth}
}
@article {DBLP:conf/ifip8-2/AndersenDHKMM00,
	title = {Standardization, Network Economics, and IT},
	year = {2000},
	pages = {521-526},
	author = {Esben S. Andersen and Jan Damsgaard and Ole Hanseth and John Leslie King and M. Lynne Markus and Eric Monteiro}
}
@article {DBLP:conf/ifip8-2/AartsGHK00,
	title = {Successful Development, Implementation, and Evaluation of Information Systems: Does Healthcare Serve as a Model for Networked Organizations?},
	year = {2000},
	pages = {517-520},
	author = {Jos Aarts and Els Goorman and Heather Heathfield and Bonnie Kaplan}
}
@article {830,
	title = {Action Research},
	journal = {Communications of the ACM},
	volume = {42},
	number = {1},
	year = {1999},
	pages = {94-97},
	author = {Avison, David and Lau, Francis and Myers, Michael David and Nielson, Peter Axel}
}
@proceedings {862,
	title = {IS Action Research: Can We Serve Two Masters?},
	year = {1999},
	month = {12-15 December 1},
	pages = {582-585},
	address = {Charlotte, North Carolina},
	author = {Kock, Ned and Avison, David and Richard Baskerville and Michael D. Myers and Trevor Wood-Harper}
}
@proceedings {475,
	title = {Escalation and anti-essentialism: A teaching case study},
	volume = {III},
	year = {1999},
	pages = {984-994},
	publisher = {Copenhagen Business School},
	address = {Copenhagen},
	url = {ECIS1999.pdf},
	author = {Edgar A. Whitley},
	editor = {Jan Pries-Heje and Claudio Ciborra and Karlheinz Kautz and Josep Valor and Ellen Christiaanse and Avison, David and Claus Heje}
}
@article {278892,
	title = {Crisis in the case study crisis: marginal diminishing returns to scale in the quantitative-qualitative research debate},
	year = {1997},
	pages = {28{\textendash}30},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {King, J. L. and Applegate, L. M.}
}
@article {834,
	title = {Information Systems and Anthropology: An Anthropological Perspective on IT and Organizational Culture},
	journal = {Information Technology \& People},
	volume = {10},
	number = {3},
	year = {1997},
	pages = {43-56},
	author = {Avison, David and Michael D. Myers}
}
@article {278922,
	title = {Legal case analysis in IS research: failures in employing and outsourcing for IT professionals},
	year = {1997},
	pages = {497{\textendash}523},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Ang, S. and Endeshaw, A.}
}
@article {278926,
	title = {Panel{\textendash}-information systems qualitative research in health care},
	year = {1997},
	pages = {569{\textendash}570},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Kaplan, B. and Lau, F. and Aarts, J. and Forsythe, D. E.}
}
@article {DBLP:conf/ifip8-2/FischerDVA93,
	title = {Boiling the Frog or Seducing the Fox: Organizational Aspects of Implementing CASE Technology},
	year = {1993},
	pages = {419-437},
	author = {Sven Fischer and Marc Doodeman and Tsvi Vinig and Jan Achterberg}
}
@article {DBLP:conf/ifip8-2/KendallA93,
	title = {Emancipatory Research Themes in Information Systems Development: Human, Organizational and Social Aspects},
	year = {1993},
	pages = {1-12},
	author = {Julie E. Kendall and Avison, David}
}
@article {DBLP:conf/ifip8-2/AaenSST92,
	title = {A Tale of Two Countries: Case Experiences and Expectations},
	year = {1992},
	pages = {61-93},
	author = {Ivan Aaen and Aila Siltanen and Carsten S{\o}rensen and Veil-Pekka Tahvanainen}
}
@article {DBLP:conf/ifip8-2/AvisonGS92,
	title = {A Tool Kit for Soft Systems Methodology},
	year = {1992},
	pages = {273-287},
	author = {Avison, David and Paul A. Golder and H. U. Shah}
}
@proceedings {487,
	title = {The Spring model for knowledge based systems analysis: A case study involving small and medium sized enterprises},
	year = {1991},
	pages = {346-351},
	publisher = {IEEE Computer Society Press},
	address = {Washington, DC},
	isbn = {{\textendash}8186{\textendash}2250{\textendash}4},
	url = {IEEE1991.pdf},
	author = {Edgar A. Whitley and Angeliki Poulymenakou and Tony Cornford},
	editor = {Jerald Feinstein and Elias M. Awad and Larry Medsker and Efrain Turban}
}
@proceedings {471,
	title = {Expert systems: True support for the process of decision making},
	year = {1990},
	pages = {123-140},
	publisher = {ACM Press},
	address = {Orlando, Florida},
	isbn = {0-8979-416-3},
	url = {SIGBDP1990Support.pdf},
	author = {Edgar A. Whitley},
	editor = {Elias M. Awad}
}
@proceedings {466,
	title = {Knowledge acquisition to facilitate organisational problem solving},
	year = {1990},
	pages = {181-188},
	publisher = {ACM Press},
	address = {Orlando, Florida},
	isbn = {0-8979-416-3},
	url = {SIGBDP1990Facilitate.pdf},
	author = {Angeliki Poulymenakou and Tony Cornford and Edgar A. Whitley},
	editor = {Elias M. Awad}
}
@proceedings {465,
	title = {Pragmatic considerations for effective knowledge acquisition: The case of business expert systems},
	year = {1990},
	pages = {237-246},
	publisher = {ACM Press},
	address = {Orlando, Florida},
	isbn = {0-8979-416-3},
	url = {SIGBDP1990Pragmatic.pdf},
	author = {Angeliki Poulymenakou and Tony Cornford and Edgar A. Whitley},
	editor = {Elias M. Awad}
}
@article {antill,
	title = {{Selection of a Research Method}},
	year = {1985},
	pages = {191{\textendash}204},
	publisher = {Elsevier Publishers},
	author = {Lyn Antill}
}
