@article {DBLP:conf/ifip8-2/KaplanFF99,
	title = {Research and Ethical Issues Arising from Ethnographic Interviews of Patients{\textquoteright} Reactions to an Intelligent Interactive Telephone Health Behavior Advisor},
	year = {1999},
	pages = {67-78},
	author = {Bonnie Kaplan and Ramesh Farzanfar and Robert H. Freeman}
}
