@proceedings {862,
	title = {IS Action Research: Can We Serve Two Masters?},
	year = {1999},
	month = {12-15 December 1},
	pages = {582-585},
	address = {Charlotte, North Carolina},
	author = {Kock, Ned and Avison, David and Richard Baskerville and Michael D. Myers and Trevor Wood-Harper}
}
