@inbook {837,
	title = {The Impact of Action Research on Information Systems},
	booktitle = {Information Systems and Qualitative Research},
	year = {1997},
	publisher = {Chapman and Hall},
	organization = {Chapman and Hall},
	address = {London},
	author = {Richard Baskerville and Michael D. Myers and Nielson, Peter Axel and Trevor Wood-Harper},
	editor = {Allen S. Lee and Jonathan Liebenau and Janice I. DeGross}
}
