@article {547,
	title = {How do you make a deal when you can{\textquoteright}t shake hands?},
	volume = {1},
	number = {2},
	year = {1996},
	month = {June},
	pages = {32,34},
	isbn = {1363-979X},
	author = {Edgar A. Whitley and Lucas D. Introna}
}
