@article {538,
	title = {Creating and maintaining obligations with emerging technologies: An empirical study of mediated and face-to-face communication},
	journal = {Journal of computing and information technology},
	volume = {6},
	number = {3},
	year = {1998},
	pages = {343-353},
	isbn = {1330-1136},
	url = {JCIT1998.pdf},
	author = {Edgar A. Whitley and Rachael Scothern}
}
