@proceedings{973,
  author = {Edgar Whitley and Rachael Scothern and Robert Galliers and Ciaran Murphy and Sven Carlsson and Claudia Loebbecke and Hans Hansen and Ramon O'Callaghan},
  title = {Creating and maintaining obligations: An empirical study of mediated and face–to–face communication},
  year = {1997},
  booktitle = {5th European conference on information systems},
  journal = {5th European conference on information systems},
  volume = {II},
  pages = {801-815},
  publisher = {Cork Publishing Ltd},
  address = {Cork},
  isbn = {1-86076-953-5},
  url = {ECIS1997.pdf},
  language = {eng},
  key = {490},
}