@misc{788,
  author = {Jørgen Bansler and Erling Havn},
  title = {Improvisation in Information Systems Development},
  abstract = {This paper discusses the role of extemporaneous action and bricolage in designing and implementing information systems in organizations. We report on a longitudinal field study of design and implementation of a Web-based groupware application in a multinational corporation. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational action and bricolage (making do with the materials at hand) played a vital role in the development of the application. Finally, we suggest that this case study provides an occasion to reconsider how we conceptualize information systems development (ISD).},
  year = {2004},
  booktitle = {Information Systems Research},
  journal = {Information Systems Research},
  pages = {631 - 646},
  month = {2004},
  url = {http://dx.doi.org/10.1007/1-4020-8095-6_34},
  language = {eng},
  key = {244},
}