@misc{614,
  author = {Henrique Frietas and Bernard Ballaz},
  title = {A Study of End-Users' Behavior by Means of an Automated Assessment Method (or a Behavior Typology of End-Users)},
  year = {1993},
  booktitle = {Human, Organizational, and Social Dimensions of Information Systems Development},
  journal = {Human, Organizational, and Social Dimensions of Information Systems Development},
  pages = {83-106},
  language = {eng},
  key = {DBLP:conf/ifip8-2/FrietasB93},
}