@misc{278902, author = {C. Urquhart}, title = {Exploring analyst-client communication: using grounded theory techniques to investigate interaction in informal requirements gathering}, year = {1997}, booktitle = {Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research}, journal = {Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research}, pages = {149{\textendash}181}, publisher = {Chapman \& Hall, Ltd.}, address = {Philadelphia, PA, USA}, isbn = {0-412-82360-8}, language = {eng}, key = {278902}, }