Critically classifying: UK E-government website benchmarking and the recasting of the citizen as customer

Submitted by Edgar Whitley on Thu, 2009-06-11 04:23

Publication Type:

Journal Article

Authors:

Benjamin Mosse; Edgar A. Whitley

Source:

Information Systems Journal, Volume 19, Number 2, p.149-173 (2009)

ISBN:

1350-1917

URL:

ISJ2009.pdf