IFIP Working Group 8.2

Information Systems and Qualitative Research
Philadelphia, Pennsylvania, USA
31 May - 3 June 1997

These papers appear in Information Systems and Qualitative Research, edited by Allen S. Lee, Jonathan Liebenau, and Janice I. DeGross, Kluwer Academic Publishers, Boston 1997

Table of Contents

1 Information Systems and Qualitative Research
A. S. Lee and J. Liebenau

PART ONE Overviewing and Assessing Qualitative IS Research
2 The qualitative difference in information systems research and practice
M. L. Markus

3 Crisis in the case study crisis: marginal diminishing returns to scale in the quantitative-qualitative research debate
J. L. King and L. M. Applegate

4 A review on the use of action research in information systems studies
F. Lau

5 Panel – the impact of action research on information systems
R. Baskerville, M. Myers, P. A. Nielsen and T. Wood-Harper

6 Process models in information systems
T. Shaw and S. Jarvenpaa

7 Systems of meaning: ethnography as a methodology for the study of information technologies
P. Prasad
8 Panel – assessing critical social theory research in information systems
O. Ngwenyama, G. Davis, K. Lyytinen, D. Truex, and P. Cule

Report of the panel discussion
Marie-Claude Boudreau

PART TWO Interpretation and IS Requirements Definition
9 Examining project history narratives: an analytic approach
E. J. Davidson

10 Exploring analyst-client communication: using grounded theory techniques to investigate interaction in information requirements gathering
C. Urquhart

11 Constituting users in requirements techniques
C. Westrup

PART THREE Illustrating, Experiencing, and Being Critical in Ethnography
12 A discourse on ethnography
L. Harvey

13 Achieving the research goal with qualitative methods: lessons learned along the way
E. M. Trauth

14 Capturing complex, distributed activities: video-based interaction analysis as a component of workplace ethnography
K. Ruhleder and B. Jordan

15 Critical ethnography in information systems
M. D. Myers

PART FOUR Interviewing and the Interviewer
16 Exploring a chairman of the board’s construction of organizational reality: the Colruyt case
M. Janson, T. Guimaraes, A. Brown, and T. Taillieu

17 Acquiring expert knowledge on IS function design
P. Mantelaers

PART FIVE The Social and Political Context of IS
18 Transitioning to client/server: using a temporal framework to study organizational change
S. Sawyer and R. Southwick

19 Playing politics with e-mail: a longitudinal conflict-based analysis
C. T. Romm and N. Pliskin

20 Becoming part of the furniture: the institutionalization of information systems
L. Silva and J. Backhouse

PART SIX Developments in Qualitative Methods
21 Value in triangulation: a comparison of two approaches for combining qualitative and quantitative methods
M. J. Gallivan

22 Qualitative research in information systems: time to be subjective?
L. Garcia and F. Quek

23 Actor-network theory and IS research: current status and future prospects
G. Walsham

24 Imagine: thought experiments in information systems research
L. D. Introna and E. A. Whitley

25 Legal case analysis in IS research: failures in employing and outsourcing for IT professionals
S. Ang and A. Endeshaw

26 Balancing interpretation and intervention in information systems research: the action case approach
R. Vidgen and K. Braa

27 Using case study research to build theories of IT implementation
G. Paré and J. J. Elam

28 Panel – qualitative research opportunities in health care
B. Kaplan, F. Lau, J. Aarts, and D. E. Forsythe