IFIP Working Group 8.2

Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges
Cleveland, Ohio, U.S.A.
1-3 August, 2005

These papers appear in Designing Ubiquitous Information Environments: Socio- Technical Issues and Challenges, edited by Carsten Sørensen Youngjin Yoo Kalle Lyytinen and Janice I. DeGross, Kluwer Academic Publishers, Boston, 2002

Table of Contents

1 Socio-Technical Studies of Mobility and Ubiquity
Carsten Sørensen and Youngjin Yoo

Part 1: Keynotes

2 The Future of Work
Thomas W. Malone

3 Its the Experience, Not the Price
Lee Green

4 The Culture of Information: Ubiquitous Computing and Representations of Reality
Paul Dourish

Part 2: Individual Consequences

5 Friend or Foe? The Ambivalent Relationship between Mobile Technology and its Users
Sirkka L. Jarvenpaa, Karl Reiner Lang, and Virpi Kristiina Tuunainen

6 The Role of Ubiquitous Computing in Maintaining Work–Life Balance: Perspectives from Women in the IT Workforce
Jeria L. Quesenberry and Eileen M. Trauth

7 Reflexivity, the Social Actor, and M-Service Domestication: Linking the Human, Technological, and Contextual
Jennifer Blechar, Lars Knutsen, and Jan Damsgaard

8 Privacy Considerations in Location-Based Advertising
Heng Xu and Hock-Hai Teo

Part 3: Organizational Impact

9 Mobility in the Round: Use of Wireless Laptop PCs in Clinical Ward Rounds
Henrique M. G. Martins and Matthew R. Jones

10 Beliefs about Computing: Contrary Evidence from a Study of Mobile Computing Use among Criminal Justice Personnel
Andrea Tapia and Steve Sawyer

11 Assessing the Mobile–Stationary Divide in Ubiquitous Transport Systems
Magnus Andersson, Rikard Lindgren, and Ola Henfridsson

12 The Impacts of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore’s National Library Board
Anand Ramchand, Paul Raj Devadoss, and Shan L. Pan

13 Ubiquitous Computing and the Double Immutability of Remote Diagnostics Technology: An Exploration into Six Cases of Remote Diagnostics Technology Use
Katrin Jonsson and Jonny Holmström

14 Wireless Grids: Assessing a New Technology from a User Perspective
Lee W. McKnight, Raed M. Sharif and Lidwien van de Wijngaert

15 Fluid Organizing of Work in the Ubiquitous Information Environment
Masao Kakihara

16 The Reconstruction of Portable Computers: On the Flexibility of Mobile Computing in Mobile Activities
Gamel O. Wiredu

Part 4: Development Issues

17 Mobile Systems Development: A Literature Review
Jens Henrik Hosbond and Peter Axel Nielsen

18 Designing Context-Aware Interaction: An Action Research Study
Carl Magnus Olsson and Ola Henfridsson

19 Approaching Information Infrastructure as an Ecology of Ubiquitous Sociotechnical Relations
Panos Constantinides and Michael Barrett

20 The Slight Surprise of Integration
Gunnar Ellingsen and Eric Monteiro

Part 5: Innovation and Diffusion of Ubiquitous Information Environments

21 Scaling the Wall: Factors Influencing the Conditions of Market Entry in the Mobile Data Market
Annemijn F. van Gorp, Carleen F. Maitland, and Brian Cameron

22 An International Mobile Security Standard Dispute: From the Actor–Network Perspective
Shirley Chan, Heejin Lee, and Sangjo Oh

23 Ordinary Innovation of Mobile Services
Steinar Kristoffersen, Petter Nielsen, Jennifer Blechar, and Ole Hanseth

24 The Ubiquity and Utility of Resistance: Codesign and Personalization of Information Systems
Melanie Wilson

Part 6: Position Papers

25 CrackBerries: The Social Implications of Ubiquitous Wireless E-Mail Devices
Melissa A. Mazmanian, Wanda J. Orlikowski, and JoAnne Yates

26 Building a Ubiquitous Artifact That Integrates Problem-Solving and Learning Processes to Support Creativity
Mikko Ahonen

27 Effects of Wireless Mobile Technology on Employee Work Behavior and Productivity: An Intel Case Study
Majorkumar Govindaraju and David Sward