@conference {1533,
	title = {Call for Papers: Criticality and Values in Digital Transformation Research},
	booktitle = {IFIP 8.2 pre-ICIS OASIS Workshop 2022},
	year = {2022},
	publisher = {IFIP Working Group 8.2},
	organization = {IFIP Working Group 8.2},
	address = {Copenhagen, Denmark},
	abstract = {The OASIS pre-ICIS 2022 workshop calls for submissions that take a value-reflective and critical stance on digital transformation. While researchers have paid great attention to understanding how digital transformation can uphold and better the status-quo, there is an emerging awareness of negative consequences and new socioeconomic challenges triggered by digital technologies. Indeed, we face a multitude of societal and organizational issues that digital technologies have the potential to amplify or alleviate; depending on which values we value. The ubiquity of computing blurs boundaries between work and life. Always-on engenders a contorted reality of self and others, yet it also enables flexibility and autonomy. Artificial intelligence (AI) can fuel discrimination, undermine freedom of speech or disassemble entire democracies, while it can also drive progress in society and economy for instance, by helping people with disabilities, optimizing energy generation and consumption, or supporting the development of new drugs. All too often, digital technologies are built on the principle of privacy violation rather than of privacy as a basic human right, and security is used as an argument for enhanced surveillance and control rather than for human wellbeing and protection in the digital sphere. At the same time, we have to tackle social and environmental sustainability issues such as climate change, poverty and inequality in which digital technologies can take a positive role. All this calls for a value-reflective stance and exploration of the criticality of digital transformation. After all, we must acknowledge that any attempt to leverage technology for good can also have negative corollary effects. Hence, the OASIS pre-ICIS 2022 workshop aims to promote research that engages and reflects the value positions and criticality in digital transformation research. We propose an inclusive agenda embracing the more traditional IFIP 8.2 community while being open towards other relevant topics outside IFIP 8.2.},
	keywords = {Criticality, Digital transformation, Information infrastructure, Responsible Artificial Intelligence, values},
	author = {Markus P. Zimmer and Polyxeni Vasilakopoulou and Miria Grisot and Marko Niemimaa}
}
@article {kavanagh2019carnivalinfrastructures,
	title = {Carnival in the global village: Re-imagining information infrastructures},
	journal = {Information Society},
	volume = {35},
	number = {5},
	year = {2019},
	month = {Oct},
	pages = {299{\textendash}313},
	abstract = {{\textcopyright}, Published with license by Taylor \& Francis. {\textcopyright} Donncha Kavanagh and Gianluca Miscione. Infrastructures are typically seen as boring and serious, and are routinely depicted using metaphors from transportation. We argue that the carnival is a fruitful metaphor for understanding emerging information infrastructures, as the information age is also the age of the carnival. We distinguish between the ubiquitous or distal carnival and its particular manifestations{\textendash}the proximate carnival{\textendash}both of which are characterized by play, anarchy, dissimulation, vulgar language, and excessive consumption. The article focuses on Bitcoin, which we see as a nascent information infrastructure and an exemplary instance of a proximate carnival. It also considers how the carnival metaphor might help us reimagine our study of the information age.},
	issn = {0197-2243},
	doi = {10.1080/01972243.2019.1647321},
	author = {Kavanagh, D and Miscione, G}
}
@conference {miscione2019ascene,
	title = {A claim upon what? Cryptocurrencies as {\textquoteright}scene{\textquoteright}},
	year = {2019},
	month = {Feb},
	publisher = {Edinburgh, Scotland},
	organization = {Edinburgh, Scotland},
	author = {Miscione, G and Kavanagh, D}
}
@booklet {miscione2019currenciesinfrastructures,
	title = {Currencies as infrastructures},
	year = {2019},
	abstract = {The Baseline podcast by Dan Frost},
	author = {Miscione, G}
}
@booklet {miscione2018codingsociety,
	title = {Coding Space / Organizing Society},
	year = {2018},
	month = {Feb},
	publisher = {Dublin},
	author = {Miscione, G}
}
@conference {ziolkowski2018consensussettings,
	title = {Consensus through blockchains: Exploring Governance across inter-organizational Settings},
	booktitle = {International Conference on Information Systems 2018, ICIS 2018},
	year = {2018},
	month = {Jan},
	abstract = {{\textcopyright} International Conference on Information Systems 2018, ICIS 2018.All rights reserved. The blockchain technology challenges the view on established modes of governance by offering distributed authentication without the need for a central authority, which is well-exemplified by Bitcoin. While the governance of and through Bitcoin is well-accentuated in research, we spotlight impacts on governance which blockchain-based systems bring to inter-organizational settings as well as their purpose. To build our arguments, we explore those impacts on two contrasting cases from the domains of automotive and public administration and relate them to cryptocurrencies. Relying on interviews with experts from said organizations utilizing blockchain technology, and a content analysis of related grey literature, we discuss established forms of governance as well as platforms and infrastructures against the impacts which blockchain-based systems cause. After referring those to the concepts of markets, hierarchies, networks, and tribes, we critically reflect on their purpose by utilizing the notions of infrastructures and platforms, and conclude blockchain-based systems to possibly alter the way established modes of governance are enacted.},
	isbn = {9780996683173},
	author = {Ziolkowski, R and Miscione, G and Schwabe, G}
}
@booklet {2016chasingcryptocurrencies,
	title = {Chasing ghosts: Methodological challenges in tracking globally distributed organisational forms{\textquoteright}the case of cryptocurrencies},
	year = {2016},
	month = {Dec}
}
@booklet {miscione2016codingauthentication,
	title = {Coding Value and the Business of Authentication},
	year = {2016},
	month = {Feb},
	address = {Oxford},
	author = {Miscione, G}
}
@booklet {2016codingarchitecture,
	title = {Coding Value - The Emergence of a new Architecture},
	year = {2016},
	month = {Apr},
	address = {University of Zurich}
}
@article {1334,
	title = {Critical Realism and Actor-Network Theory/Deleuzian Thinking: A Critical Comparison in the Area of Information Systems, Technology and Organizational Studies},
	year = {2016},
	pages = {58{\textendash}72},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Much debate has encircled studies of information systems (IS), technology and organizations with regards to ideas of process, stability and change, performance and materiality. This encapsulates different ways of viewing dualities (e.g. subjective/objective, social/technical, local/global, macro/micro, structure/agency, reality/construction, being/becoming, etc.) as well as alternative ontological and epistemological commitments underlying particular approaches and research perspectives. This paper seeks to explore two specific approaches by focusing on a comparison of critical realism (CR) and actor-network theory (ANT)/Deleuze-inspired forms of inquiry. In particular, we focus on the notion of morphogenesis in order to explore in greater detail how this concept conjures up rather different images in relation to approaches centred around CR and ANT/Deleuze.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_4},
	author = {McLean, Chris and Aroles, Jeremy},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {9999,
	title = {Collaboration through superposition: How the IT artifact as an object of collaboration affords technical interdependence without organizational interdependence},
	journal = {MIS Quarterly},
	volume = {38},
	year = {2014},
	month = {3/2104},
	pages = {29-50},
	abstract = {This paper develops a theory of collaboration through superposition: the process of depositing separate layers on top of each other over time. The theory is developed in a study of development of community-based Free and Open Source Software (FLOSS), through a research arc of discovery (participant observation), replication (two archival case studies) and formalization (a model of developer choices). The theory explains two key findings: 1) the overwhelming majority of work is accomplished with only a single programmer working on a task and 2) when tasks appear too large for an individual they are more likely to be deferred until they are easier, rather than being undertaken through structured teamwork. It is theorized that this way of organizing is key to successful open collaboration where the IT artifact is the object of collaboration, because it allows the co-production of technically interdependent artifacts through motivationally interdependent work. The affordances of software as an object of collaboration are used as a framework to analyze efforts to learn from FLOSS in other domains of work and in the IS function of for-profit organizations.},
	keywords = {FLOSS},
	url = {http://misq.org/collaboration-through-open-superposition.html},
	author = {Howison, James and Kevin Crowston}
}
@article {1157,
	title = {Communication Roles in Public Events},
	volume = {446},
	year = {2014},
	pages = {207-218},
	publisher = {Springer Berlin Heidelberg},
	keywords = {emergency service agencies (ESA), public events, social media analytics, Social Network Analysis, Twitter},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_13},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_13},
	author = {Mirbabaie, Milad and Ehnis, Christian and Stieglitz, Stefan and Deborah Bunker},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@booklet {2014contestedproject,
	title = {Contested meanings of slum as urbanization mechanism: implications for RAY implementation - Report for the Chance to Sustain (C2S) project},
	year = {2014},
	month = {Jan},
	publisher = {Brussels}
}
@article {1164,
	title = {Counter-Mapping as Assemblage},
	volume = {446},
	year = {2014},
	pages = {79-94},
	publisher = {Springer Berlin Heidelberg},
	keywords = {assemblage, Canada, counter-mapping, Cree, indigeneity, meme},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_6},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_6},
	author = {Eades, Gwilym and Zheng, Yingqin},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@inbook {1218,
	title = {Consumer Information Systems Development: Challenges for Cross- Disciplinary Research},
	booktitle = {Consumer Information Systems and Relationship Management: Design, Implementation, and Use},
	year = {2013},
	pages = {1-13},
	publisher = {IGI Global},
	organization = {IGI Global},
	type = {Book Section},
	address = {Hershey, PA},
	isbn = {978-1-4666-4082-5},
	doi = {10.4018/978-1-4666-4082-5.ch001},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold},
	editor = {Lin, Angela and Foster, Jonathan and Scifleet, Paul}
}
@proceedings {9999,
	title = {Citizen science system assemblages: Understanding the technologies that support crowdsourced science},
	year = {2012},
	month = {2/2012},
	address = {Toronto, Ontario},
	abstract = {We explore the nature of technologies to support citizen science, a method of inquiry that leverages the power of crowds to collect and analyze scientific data. We evaluate these technologies as system assemblages, collections of interrelated functionalities that support specific activities in pursuit of overall project goals. The notion of system assemblages helps us to explain how different citizen science platforms may be comprised of widely varying functionalities, yet still support relatively similar goals. Related concepts of build vs. buy and web satisfiers vs. web motivators are used to explore how different citizen science functionalities may lead to successful project outcomes. Four detailed case studies of current citizen science projects encompassing a cross-section of varying project sizes, resource levels, technologies, and approaches to inquiry help us to answer the following research questions: 1) What do typical system assemblages for citizen science look like? 2) What factors influence the composition of a system assemblage for citizen science? 3) What effect does the assemblage composition have on scientific goals, participant support, motivation, and satisfaction? and 4) What are the design implications for the system assemblage perspective on citizen science technologies?},
	author = {Prestopnik, Nathan R. and Kevin Crowston}
}
@conference {1204,
	title = {The Co-Evolution of the {\textquotedblleft}Social{\textquotedblright} and the {\textquotedblleft}Technology{\textquotedblright}: A Netnographic Study of Social Movements in Virtual Worlds},
	booktitle = {International Conference on Information Systems},
	year = {2012},
	pages = {1-12},
	publisher = {Association for Information Systems E-library},
	organization = {Association for Information Systems E-library},
	type = {Conference Proceedings},
	url = {http://aisel.aisnet.org/icis2012/proceedings/ResearchInProgress/20/},
	author = {McKenna, Brad and Gardner, Lesley and Michael D. Myers}
}
@article {1090,
	title = {Co-materialization: Digital Innovation Dynamics in the Offshore Petroleum Industry},
	volume = {389},
	year = {2012},
	pages = {108-122},
	publisher = {Springer Berlin Heidelberg},
	keywords = {digital innovation, industrial transformation, materiality, performativity},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_8},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_8},
	author = {Thomas {\O}sterlie},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {1080,
	title = {Cultural Challenges in Information Systems Innovation: The Need for Differentiation Studies},
	volume = {389},
	year = {2012},
	pages = {177-192},
	publisher = {Springer Berlin Heidelberg},
	keywords = {comprehension, culture, differentiation, innovation, methods},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_12},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_12},
	author = {Lawrence, Carl and Oivo, Markku},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {1083,
	title = {Customization of Product Software: Insight from an Extensive IS Literature Review},
	volume = {389},
	year = {2012},
	pages = {222-236},
	publisher = {Springer Berlin Heidelberg},
	keywords = {Customization, Customizing, information systems, Literature Review, Value Co-Creation},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_15},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_15},
	author = {Bertram, Matthias and Schaarschmidt, Mario and von Kortzfleisch, HaraldF.O.},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@booklet {miscione2012cyberfactoriesnews,
	title = {Cyberfactories - How News Agencies Produce News},
	howpublished = {Information Technology \&amp; People},
	volume = {25},
	number = {4},
	year = {2012},
	month = {Nov},
	pages = {438{\textendash}440},
	issn = {0959-3845},
	doi = {10.1108/09593841211278811},
	author = {Miscione, G}
}
@proceedings {418,
	title = {A capability maturity model for scientific data management: Evidence from the literature},
	year = {2011},
	month = {10/2011},
	address = {New Orleans, LA},
	author = {Kevin Crowston and Qin, Jian}
}
@article {192,
	title = {Citizen Science System Assemblages: Toward Greater Understanding of Technologies to Support Crowdsourced Science},
	year = {2011},
	month = {6/2011},
	keywords = {Citizen Science, system assemblages},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@article {374,
	title = {Citizen science system assemblages: Toward greater understanding of technologies to support crowdsourced science},
	year = {2011},
	month = {06/2011},
	publisher = {Syracuse University School of Information Studies},
	type = {Unpublished working paper},
	abstract = {We explore the nature of technologies to support citizen science, a method of inquiry that leverages the power of crowds to collect and analyze scientific data. We evaluate these technologies as system assemblages, collections of interrelated functionalities that support specific activities in pursuit of overall project goals. The notion of system assemblages helps us to explain how different citizen science platforms may be comprised of widely varying functionalities, yet still support relatively similar goals. Related concepts of build vs. buy, support for science vs. support for participants, and web satisfiers vs. web motivators are used to explore how different citizen science functionalities may lead to successful project outcomes. Four detailed case studies of current citizen science projects encompassing a cross-section of varying project sizes, resource levels, technologies, and approaches to inquiry help us to answer the following research questions: 1) What factors influence the composition of a system assemblage for citizen science? 2) What do typical system assemblages for citizen science look like? 3) What effect does the assemblage composition have on scientific goals, participant support, motivation, and satisfaction? and 4) What are the design implications for the system assemblage perspective on citizen science technologies?},
	keywords = {Citizen Science, Design Science, system assemblages},
	author = {Prestopnik, Nathan and Kevin Crowston}
}
@conference {roy2011clusteringcharacteristics,
	title = {Clustering people based on their social network, locational and socio-demographic characteristics},
	year = {2011},
	author = {Roy, P and Mart{\'\i}nez, AJ and Miscione, G and Zuidgeest, MHP}
}
@article {1196,
	title = {Commentary on Davison and Martinsons: is there a methodological crisis?},
	journal = {Journal of Information Technology},
	volume = {26},
	number = {4},
	year = {2011},
	pages = {294-295},
	type = {Journal Article},
	doi = {10.1057/jit.2011.26},
	url = {http://www.palgrave-journals.com/doifinder/10.1057/jit.2011.26 file:///C:/Users/mmye002/Documents/Mendeley Desktop/Myers 2011 JIT.pdf},
	author = {Michael D. Myers}
}
@conference {2011communityintervention,
	title = {Community exclusions in governance of slum upgradation programs in India : empowerment through Judicial intervention},
	year = {2011},
	month = {Jan}
}
@article {1075,
	title = {Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland},
	volume = {356},
	year = {2011},
	pages = {109-129},
	publisher = {Springer Berlin Heidelberg},
	keywords = {consumer perceptions, pm-payment adoption, Smart phones, trust},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_8},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_8},
	author = {Andreev, Pavel and Duane, Aidan and O{\textquoteright}Reilly, Philip},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1064,
	title = {Critical Realist Information Systems Research in Action},
	volume = {356},
	year = {2011},
	pages = {269-284},
	publisher = {Springer Berlin Heidelberg},
	keywords = {critical realism, design science research, empirical research, evaluation research, theory development, theory testing},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_17},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_17},
	author = {Carlsson, SvenA.},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {IFIP AICT03180089,
	title = {A Case Study of Improving Information Technology Governance in a University Context},
	volume = {318},
	year = {2010},
	pages = {89{\textendash}107},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {Michael Hicks and Graham Pervan and Brian Perrin},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@conference {1184,
	title = {Chaotic Worlds: An Analysis of World of Warcraft},
	booktitle = {Americas Conference on Information Systems},
	volume = {Paper 174},
	year = {2010},
	pages = {1-7},
	publisher = {AIS},
	organization = {AIS},
	type = {Conference Proceedings},
	url = {http://aisel.aisnet.org/amcis2010/174},
	author = {McKenna, Brad and Gardner, Lesley and Michael D. Myers}
}
@conference {georgiadou2010citizen,
	title = {The citizen edge: using virtual globes to improve participation in setting policy agendas},
	booktitle = {2nd Crossroad Workshop, Samos, Greece},
	year = {2010},
	author = {Georgiadou, Yola and Verplanke, Jeroen and Miscione, Gianluca and Martinez, Javier}
}
@booklet {georgiadou2010theagendas,
	title = {The Citizen Edge: using Virtual Globes to Improve Participation in Setting Policy Agendas},
	year = {2010},
	publisher = {.},
	author = {Georgiadou, Y and Verplanke, J and Miscione, G and Martinez, J}
}
@article {verplanke2010citizen,
	title = {Citizen Surveillance of the State: A mirror for eGovernment?},
	journal = {What Kind of Information Society? Governance, Virtuality, Surveillance, Sustainability, Resilience},
	year = {2010},
	pages = {185{\textendash}201},
	publisher = {Springer Boston},
	author = {Verplanke, Jeroen and Martinez, Javier and Miscione, Gianluca and Georgiadou, Yola and Coleman, David and Hassan, Abdishakur}
}
@inbook {verplanke2010citizenegovernment,
	title = {Citizen surveillance of the state: A mirror for egovernment?},
	volume = {328},
	year = {2010},
	month = {Jan},
	pages = {185{\textendash}201},
	abstract = {{\textcopyright} IFIP International Federation for Information Processing 2010. This paper discusses, conceptually and empirically, the role of geographic ICT (geoICT) and virtual globes (e.g. Google Earth) at the interface of public policy and citizens. Our preliminary findings from on-going field work in an Indian city and in Zanzibar suggest that virtual globe technology can potentially transfer to citizens surveillance power, traditionally held by the government. Starting from the traditional electronic government framework, where bureaucracy acts as a filter between policy makers and citizens with grievances, we outline an emerging framework where commercial virtual globes act as mediators between policy-makers and citizens. We show that the emerging framework holds the potential of allowing citizens concerned, in our case, about the quality of water services, to influence policy makers directly. The virtual globe acts as a mirror to the traditional eGovernment framework and lends a different societal visibility both to public services provision, and to localized citizens{\textquoteright} needs.},
	isbn = {9783642154782},
	issn = {1868-4238},
	doi = {10.1007/978-3-642-15479-9_19},
	author = {Verplanke, J and Martinez, J and Miscione, G and Georgiadou, Y and Coleman, D and Hassan, AA}
}
@article {verplankecitizenegovernment,
	title = {Citizen Surveillance of the State: A Mirror for eGovernment?},
	journal = {SSRN Electronic Journal},
	year = {2010},
	publisher = {Elsevier BV},
	doi = {10.2139/ssrn.2617208},
	author = {Verplanke, J and Martinez, J and Miscione, G and Georgiadou, Y and Coleman, D and Hassan, AA}
}
@conference {2010classifyingdiscourse,
	title = {Classifying the City : a Look behind the Word Slum in Indian Urban Planning Practice and Discourse},
	year = {2010},
	month = {Jan}
}
@article {RePEc:wsi:jikmxx:v:09:y:2010:i:01:p:81-92,
	title = {Comparison of Matrix Dimensionality Reduction Methods in Uncovering Latent Structures in the Data},
	journal = {Journal of Information \& Knowledge Management (JIKM)},
	volume = {09},
	number = {01},
	year = {2010},
	pages = {81-92},
	abstract = {Matrix decomposition methods: Singular Value Decomposition (SVD) and Semi Discrete Decomposition (SDD) are proved to be successful in dimensionality reduction. However, to the best of our knowledge, no empirical results are presented and no comparison between these methods is done to uncover latent structures in the data. In this paper, we present how these methods can be used to identify and visualise latent structures in the time series data. Results on a high dimensional dataset demonstrate that SVD is more successful in uncovering the latent structures.},
	keywords = {Data mining, dimensionality reduction, principal component analysis, Semi Discrete Decomposition, Singular Value Decomposition},
	url = {http://econpapers.repec.org/RePEc:wsi:jikmxx:v:09:y:2010:i:01:p:81-92},
	author = {Kumar, Ch. Aswani and Palanisamy, Ramaraj}
}
@article {1188,
	title = {A Conceptual Framework for Consumer Information Systems Development},
	journal = {Pacific Asia Journal of the AIS},
	volume = {2},
	number = {1},
	year = {2010},
	pages = {47-66},
	type = {Journal Article},
	abstract = {Consumer information systems (CIS) are an emerging area of inquiry for information systems researchers. IS researchers have traditionally emphasized efficiency and effectiveness of organizational processes and system use. However, design for consumer information systems requires more attention to be paid to processes of value creation embedded in the consumer experience. This shift in focus demands a reconsideration of current information systems development approaches. In this paper we propose a conceptual framework for consumer information systems development. The framework includes six elements of co-creation of consumer value. The framework is illustrated by reviewing the findings from three case studies.},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold}
}
@article {richter2010conceptualizing,
	title = {Conceptualizing people in SDI literature: Implications for SDI research and development.},
	journal = {IJSDIR},
	volume = {5},
	year = {2010},
	pages = {286{\textendash}325},
	author = {Richter, Christine and Miscione, Gianluca and Georgiadou, Yola}
}
@article {richter2010conceptualizingdevelopment,
	title = {Conceptualizing people in SDI literature: Implications for SDI research and development.},
	journal = {Int. J. Spatial Data Infrastructures Res.},
	volume = {5},
	year = {2010},
	pages = {286{\textendash}325},
	author = {Richter, C and Miscione, G and Georgiadou, Y}
}
@article {IFIP AICT03180001,
	title = {Creation, Transfer, and Diffusion of Innovation in Organizations and Society: Information Systems Design Science Research for Human Benefit},
	volume = {318},
	year = {2010},
	pages = {1{\textendash}10},
	publisher = {Springer},
	isbn = {978-3-642-12112-8},
	author = {John R. Venable and Jan Pries-Heje and Deborah Bunker and Nancy L. Russo},
	editor = {Jan Pries-Heje and Venable, John and Deborah Bunker and Nancy L. Russo and Janice I. DeGross}
}
@conference {1186,
	title = {Cross-Cultural Research in Information Systems},
	booktitle = {Pacific Asia Conference on Information Systems},
	year = {2010},
	pages = {1-8},
	type = {Conference Proceedings},
	author = {Myers, Michael David and Hu, Qing and Gregor, Shirley and Shan Ling Pan}
}
@article {808,
	title = {The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children{\textquoteright}s Services},
	volume = {301/2009},
	year = {2009},
	pages = {257 - 272},
	publisher = {Springer},
	chapter = {18},
	abstract = {This paper describes a detailed ethnographic study of the design problems of a major national IT system in the UK- The Integrated Children{\textquoteright}s System (ICS). The implementation of the ICS has disrupted social work practice and engendered growing professional resistance, prompting a fundamental review of its design. Marshall McLuhan{\textquoteright}s concept of chiasmus is a central feature of our analysis of the vicissitudes of ICS. Chiasmus refers to the tendency of any system, when pushed too far, to produce unintended contradictory effects, and is an intrinsic feature of the behaviour of complex, socio-technical systems. The dysfunctions of the ICS provide a pertinent, large-scale example. The ICS constitutes an attempt, via technological means, to re-organize child welfare services in the UK. Whilst aimed at improving child safety, the ICS has had the opposite effect of increasing the potential for error. This chiasmus has been exposed through the multi-site ethnography reported here, which shows how rigidly designed processes, enforced by IT systems, force social work professionals into unsafe investigative and recording practices which increase the risk of errors. The paper ends by proposing an alternative approach to design, based on socio-technical precepts, emphasizing the principles of minimum critical specification, user-centeredness and local autonomy.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_18},
	author = {Wastell, David and White, Sue and Broadhurst, Karen}
}
@article {901,
	title = {Commentary on Gill and Bhattacherjee: Is there an informing crisis?},
	journal = {MIS Quarterly},
	volume = {33},
	number = {4},
	year = {2009},
	pages = {663-665},
	author = {Michael D. Myers and Baskerville, Richard L}
}
@article {797,
	title = {Conducting Creativity Brainstorming Sessions in Small and Medium-Sized Enterprises Using Computer-Mediated Communication Tools},
	volume = {301/2009},
	year = {2009},
	pages = {42 - 59},
	publisher = {Springer},
	chapter = {4},
	abstract = {A variety of Web-based low cost computer-mediated communication (CMC) tools are now available for use by small and medium-sized enterprises (SME). These tools invariably incorporate chat systems that facilitate simultaneous input in synchronous electronic meeting environments, allowing what is referred to as {\textquotedblleft}electronic brainstorming.{\textquotedblright} Although prior research in information systems (IS) has established that electronic brainstorming can be superior to face-to-face brainstorming, there is a lack of detailed guidance regarding how CMC tools should be optimally configured to foster creativity in SMEs. This paper discusses factors to be considered in using CMC tools for creativity brainstorming and proposes recommendations for optimally configuring CMC tools to enhance creativity in SMEs. The recommendations are based on lessons learned from several recent experimental studies on the use of CMC tools for rich brainstorming tasks that require participants to invoke domain-specific knowledge. Based on a consideration of the advantages and disadvantages of the various configuration options, the recommendations provided can form the basis for selecting a CMC tool for creativity brainstorming or for creating an in-house CMC tool for the purpose.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_4},
	author = {Murthy, Uday}
}
@article {792,
	title = {Creativity and Intelligence in Small and Medium Sized Enterprises: The role of  Information Systems},
	volume = {301/2009},
	year = {2009},
	publisher = {Springer},
	chapter = {1},
	abstract = {The work in this volume examines the real-world confluence of several concepts that are too often studied in isolation from each other. Research into creativity too rarely considers the presumed ability of smaller organisations to contribute a large proportion of the innovations introduced into the practical information systems field. There is also far too little research that addresses the notion that smaller organisations more intelligently manage their creativity and innovation, not only in the organisational signal products, but also in structures and processes found in smaller organisations.
 },
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_1},
	author = {Dhillon, Gurpreet and Stahl, Bernd and Richard Baskerville}
}
@article {798,
	title = {Creativity in Agile Systems Development: A Literature Review},
	volume = {301/2009},
	year = {2009},
	pages = {122 - 134},
	publisher = {Springer},
	chapter = {9},
	abstract = {Proponents of agile methods claim that enabling, fostering and driving creativity is the key motivation that differentiates agile methods from their more traditional, beauraucratic counterparts. However, there is very little rigorous research to support this claim. Like most of their predecessors, the development and promotion of these methods has been almost entirely driven by practitioners and consultants, with little objective validation from the research community. This lack of validation is particularly relevant for SMEs, given that many of their project teams typify the environment to which agile methods are most suited i.e. small, co-located teams with diverse, blended skills in unstructured, sometimes even chaotic surroundings. This paper uses creativity theory as a lens to review the current agile method literature to understand exactly how much we
know about the extent to which creativity actually occurs in these agile environments. The study reveals many gaps and conflict of opinion in the body of knowledge in its current state and identifies many avenues for further research.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_9},
	author = {Conboy, Kieran and Wang, Xiaofeng and Brian Fitzgerald}
}
@article {512,
	title = {Critically classifying: UK E-government website benchmarking and the recasting of the citizen as customer},
	journal = {Information Systems Journal},
	volume = {19},
	number = {2},
	year = {2009},
	pages = {149-173},
	isbn = {1350-1917},
	url = {ISJ2009.pdf},
	author = {Benjamin Mosse and Edgar A. Whitley}
}
@article {754,
	title = {A Case Study Approach to Examining Service Information Requirements},
	year = {2008},
	month = {2008},
	pages = {383 - 385},
	abstract = {In this paper, we propose a case study approach to examine and assess the information required to underpin services for particular industrial service offerings. The focus of this paper is on the means by which service information requirements may be extracted
 and understood, as opposed to on how service information requirements are subsequently used.
 The termservice information requirements refers to a set of information needed to support the delivery of a service to a customer. The area of service information
 requirements is a new, and a less researched, area compared with product information requirements. Service is important for
 both product and service delivering organizations as companies move toward the provision of integrated solutions. Within manufacturing,
 one of the most significant trends is toward servitization, in particular for high-value, complex goods, where the focus of
 the product and service providers is on the associated service delivered.
 Informationis important in service as a means of enhancing decisions. The information has no direct value, but the impact
 of improved information quality can reduce costs or enhance service decisions. In the context of product servicing, the information
 can provide details about the condition and usage of the product. In a service delivery context, information provides the
 specification of the customer to enable service delivery decisions to be made.
 This research proposes a process of obtaining service information requirements in order to determine the needs of the customer
 and to determine the information required for the supplier to deliver this service to the customer. To achieve this approach,
 we propose a service information model (see Figure 1).
 The first stage of this approach is to identify the specification process or the information needed to translate the customer need into requirements in the form of a performance-based contract.
 Having gained an understanding of the requirements of the service, the actual process for the delivery of the service is mapped to identify the information needed to deliver the service.
 The evaluation stage determines the information needed to assess the service provided against that specified, and the means by which the
 measurements of service delivery are achieved.
 Analysis of the approach should assess the role of information and its impact on the performance of the service delivery process
 as well as an understanding of the consequences of a variation in information quality throughout the requirements, delivery,
 and evaluation processes. From this analysis, two questions need to be answered.
 (1)\&nbsp;
 What is the impact of the information on the service performance?
 (2)\&nbsp;
 What is the current quality of the information?
 The proposed approach to service information requirements collection, detailed in the paper, will test the effectiveness in
 determining the information requirements for service provision. This will be achieved through a series of cross-sector case
 studies. A further extension to this could assess the industry status of information requirements.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_34},
	author = {Cuthbert, Rachel and Pennesi, Paris and McFarlane, Duncan}
}
@booklet {353,
	title = {The Challenge of Becoming Virtual},
	howpublished = {Becoming Virtual},
	year = {2008},
	month = {2008///},
	pages = {35 - 52},
	abstract = {On a cold and damp late autumn afternoon, Peter Fischer looked out from his sixth floor window to the city a few kilometers to the south. He was thinking about what he had just heard. A research group had just presented him with their preliminary observations on the preparedness of his organization to deal with the challenges of working as a virtual organization. Two months earlier, Fischer had shared his vision of the organization as a {\textquotedblleft}Global Network Organization (GNO){\textquotedblright} with his staff: There will be an increase in the dispersal and distribution of all permanent, contract and retainer staff. In this environment, a coherent and consistent view of the organization will be maintained, manifested in shared methods, values and work practices. This way of working will be facilitated by information and communications tools, such as the Internet, VOIP1 and intranets. New forms of workflow and management will evolve to meet new needs, and the organization will continue to be an attractive place to work and participate. Virtualization needs to be cost effective, and might even be a new form of service offering to clients.},
	url = {http://dx.doi.org/10.1007/978-3-7908-1958-8_4},
	author = {Klobas, Jane and Renzi, Stefano}
}
@booklet {354,
	title = {The Challenge of Becoming Virtual, Part 2},
	howpublished = {Becoming Virtual},
	year = {2008},
	month = {2008///},
	pages = {171 - 179},
	abstract = {On a sunny afternoon in June 2006, the research team looked out to the city that Peter Fischer had looked out on 18 months before. They had come to present the results of their research to Unit 2, but the mood did not match the weather. There was despondency in the air, staff stayed mostly in their offices rather than wandering out to discuss the results displayed on posters near the coffee room, and the researchers learnt that business had not picked up as hoped. No-one knew it at the time, but the Unit would largely disappear six months later in a major corporate reorganization.},
	url = {http://dx.doi.org/10.1007/978-3-7908-1958-8_11},
	author = {Klobas, Jane}
}
@inbook {928,
	title = {Challenges of Consumer Information Systems Development: The Case of Interactive Television Services},
	booktitle = {Advances in Information Systems Research, Education and Practice},
	series = {IFIP 20th World Congress , TC8, Information Systems, September 7-10, 2008, Milan, Italy},
	year = {2008},
	pages = {89-100},
	publisher = {Springer},
	organization = {Springer},
	address = {New York},
	author = {Tuunanen, Tuure and Michael D. Myers and Cassab, Harold},
	editor = {Avison, David and Kasper, George M and Pernici, Barbara and Ramos, Isabel and Dewald Roode}
}
@article {761,
	title = {Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study},
	year = {2008},
	month = {2008},
	pages = {43 - 59},
	abstract = {In recent years, environmental concerns have led to a significant increase in the number and scope of compliance imperatives across all global regulatory environments. The complexity and geographical diversity of these environments has caused considerable
 problems for organizations, particularly those in high-technology industries. This paper first employs institutional theory
 to help understand the challenges for information technology manufacturing organizations that emanate from global institutional
 environments. While cultural{\textemdash}cognitive and normative influences from society-at-large and industry-based bodies have stimulated
 environment-oriented corporate social responsibility initiatives, it is undoubtedly regulatory influences that have generated
 the deepest responses in terms of the adoption of new compliance-oriented procedures and protocols. This paper first describes
 the general response from the organizational field in which high-technology firms operate and notes the extent of the response,
 with environmental compliance management systems being one of the institutional arrangements that organizations have adopted.
 The findings of empirical research based on Compliance \& Risks Ltd.{\textquoteright}s compliance-to-product application and its deployment
 in Napa Inc., a Silicon Valley-based Fortune 500 company, are then offered and analyzed to illustrate the scale and scope
 of information systems support required to institute adequate compliance-oriented protocols and procedures in response to
 global regulatory influences, while also answering concerns raised by normative and cultural{\textemdash}cognitive sources.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_4},
	author = {Butler, Tom and Emerson, Bill and McGovern, Damien}
}
@article {762,
	title = {Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India},
	year = {2008},
	month = {2008},
	pages = {331 - 339},
	abstract = {Offshoring is motivated by the relocation and standardization of organizational services to remote locations{\textemdash}typically the so-called developing nations{\textemdash}in order to achieve substantial cost efficiencies. Standardized business practices, aided by
 information technologies, are assumed to mobilize and recover the service practices in these new contexts. In this paper,
 we examine the boundary objects and boundary work involved in call center work. Data from several interviews with managers,
 industry consultants, and agents in the call center industry reveal that the recovery of call center practices in India involves
 substantial managerial and employee work, in order to manage and stitch together the diverse cultural and practical interests
 of the various groups. As a result, beneath the automated and simplified appearance of call center work is an underlying complexity
 of boundary work and boundary objects involved in linking the various participants{\textemdash}both human and nonhuman{\textemdash}into a temporarily
 stable industry. The result is a complication to both utopian and dystopian views of call center work.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_24},
	author = {Devadoss, Paul and Chiasson, Mike}
}
@article {778,
	title = {The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate},
	year = {2008},
	month = {2008},
	pages = {199 - 209},
	abstract = {We explore the overlap between service and computerization using macro-level industrial data on the U.S. real estate market and five comparison industries (hospitals, financial services, legal services, machinery manufacturing, and fabricated metals).
 The macro-level data comes from the U.S. Bureau of Economic Analysis and the U.S. Census Bureau and we use it to develop insights
 on computerization and service relative to contributions to the U.S. gross domestic product. This analysis shows that while
 information and communication technology investments in real estate lagged comparison industries from 1969 to 1997, since
 then ICT investments in real estate have increased rapidly. At the same time, there has been a growth in the number workers
 even as the industry{\textquoteright}s contribution to GDP has grown. We identify two implications of these findings. First, ICTs are not
 being used are not as a substitute for labor. Second, the rapid growth in ICT investments has been absorbed into real estate
 quickly and well. Still, computerization in real estate continues, suggesting that process studies and more micro-analyses
 are critical next steps.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_14},
	author = {Steve Sawyer and Yi, Fuyu}
}
@proceedings {922,
	title = {A Conceptual Framework of an Adaptive and Innovative Recommender Generating Online Learning System},
	year = {2008},
	month = {November 22-25},
	pages = {11011-11016},
	address = {Baltimore, Maryland},
	abstract = {Most Online Learning Systems lack multi-stakeholder focus and their design complexity requires vast resources and varied skills. A conceptual framework based on decision support and recommender systems models within a moderate-constructivist educational environment is presented to address the above issues and to deliver an innovative pedagogy while generating educational intelligence.},
	keywords = {Decision Support Systems, Recommender Systems, Online Learning Systems, Intelligent Tutoring Systems, and Knowledge Management},
	url = {http://www.decisionsciences.org/Proceedings/DSI2008/index.html},
	author = {Peiris, K. Dharini Amitha and Sheridan, Donald P and Gallupe, R. Brent and Michael D. Myers}
}
@article {760,
	title = {Co-Orienting the Object: An Activity-Theoretical Analysis of the UK{\textquoteright}s National Program for Information Technology},
	year = {2008},
	month = {2008},
	pages = {259 - 270},
	abstract = {This paper contributes to research on the success and failure of information and communication technologies (ICT) by focusing on the learning processes associated with the development of new ICT projects and the way they challenge and extend familiar
 organizational limits. Drawing on recent developments in activity theory, we provide an analysis of oral and written evidence
 taken before a House of Commons Committee in relation to the UK{\textquoteright}s National Program for IT (NPfIT). Our preliminary findings
 point to the ways in which new objects of activity such as the NPfIT can emerge from the meeting of contrasting forms of discursive
 activity, as well as how new policy insights can be translated into new organizational practices. We conclude with some implications
 for further research.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_18},
	author = {Constantinides, Panos and Blackler, Frank}
}
@article {2008crossout,
	title = {Cross Countries Health Information Infrastructure: Sorting Things Out?},
	journal = {Applicazioni Informatiche e Telematiche in Medicina},
	volume = {8},
	number = {1},
	year = {2008},
	month = {Jan}
}
@article {384,
	title = {Competency Rallying Processes in Virtual Organizations},
	year = {2007},
	pages = {67 - 83},
	abstract = {Firms face an environment changing at an increasingly rapid pace. Unfortunately, the speed at which organizations can adapt their strategies and competencies to exploit such opportunities remains limited. In this paper we weave together an external perspective on market-facing with an internal perspective on competency development and marshalling to describe the organizational activities necessary for firms to cooperate within a virtual organization. We argue that firms can address their individual limitations through a systematic process that we call {\textquotedblleft}competence rallying,{\textquotedblright} with which they can access market opportunities and additional needed competencies. Specifically, we present a local process theory of how one network of firms reliably engineers and delivers manufacturing projects using an inter-organizational process that works to meet short-term market opportunities. Our theory is grounded in the experiences of the Virtuelle Fabrik project, an organized network for regional cooperation in the manufacturing industry around the Bodensee in Europe. The success of manufacturing projects in a virtual organization is predicated on specific organizational activities in four phases of the competence rallying process: 1) identification and development of competencies, 2) identification and facing of market opportunities, 3) marshalling of competencies, and 4) a short-term cooperative effort.},
	doi = {10.1007/978-0-387-73025-7_7},
	author = {Katzy, Bernard and Kevin Crowston}
}
@article {320,
	title = {Conceptualizing Virtual Collaborative Work},
	year = {2007},
	pages = {21 - 34},
	abstract = {The purpose of this paper is to define the phenomena associated with virtual collaborative work from both a cognitive and social cognitive perspective. The authors put forth an approach that assumes all people are natural sense-makers, sense-givers and organizers. The authors posit that the collaborative work we observe within both informal (ad hoc teams or communities) and formal (organizational) environments derives from fundamental, ubiquitous cognitive and social behavior intimately tied to context-specific problems or situations. The paper begins by challenging the need to re-define terms like {\textquotedblleft}virtual{\textquotedblright} and {\textquotedblleft}team{\textquotedblright} in a manner which works to subtly shift the focus of study from {\textquotedblleft}proximal vs. distributed{\textquotedblright} to the more fruitful {\textquotedblleft}fundamental behavior vs. technological constraints.{\textquotedblright} The paper then presents a framework for virtual collaborative work and discusses its implications on issues related to teams, leadership, creativity, and the design and use of information technology.},
	doi = {10.1007/978-0-387-73025-7_4},
	author = {D{\textquoteright}Eredita, Michael and Nilan, Michael}
}
@article {321,
	title = {Conditions Enabling Effective Multiple Team Membership},
	year = {2007},
	pages = {215 - 228},
	abstract = {There is a long tradition of research on work in teams and their increasingly important use as an approach to organizational design. While the implicit assumption has been that individuals work on one team at a time, many individuals are now being asked to juggle several projects and their associated multiple team memberships (MTM) simultaneously. This creates a set of interesting opportunities and challenges for organizations that choose to structure work in this way. In this paper, we review the limited existing research on MTM work. We then present the results of a survey documenting the prevalence of MTM work and the findings from a pilot interview study suggesting a number of challenges, benefits, and enabling conditions associated with MTM work. We discuss the implications for managers working in MTM environments as well as for scholars of teams and, in doing so we describe what we see as key items on the agenda for future research on this topic.},
	doi = {10.1007/978-0-387-73025-7_16},
	author = {Mortensen, Mark and Woolley, Anita and O{\textquoteright}Leary, Michael}
}
@article {322,
	title = {Conduct, Performance, and Dilemmas of Inter-organizational Virtual Organizing},
	year = {2007},
	pages = {35 - 50},
	abstract = {Firms are increasingly embedded in networks of relationships with other organizations that are of strategic importance. An organization{\textquoteright}s participation in a network may provide access to information, resources, markets, and technologies, or it may lock it in unproductive relationships from which it may be difficult to extricate. Therefore, it is no longer adequate to analyze firms{\textquoteright} conduct and performance by examining firms in isolation from their network partners. Strategy research has investigated inter-organizational alliances for some time. However, the primary focus of this research has been to examine the antecedents of network formation and relatively lesser attention has been paid to the implications of alliances and networks on a firm{\textquoteright}s performance. Since virtual organizations are conceptualized as strategic networks and alliances among organizations, we examined literature on virtual organizations to understand what has been done in inter-organizational context. We found 34 papers out of a total of 117 papers on virtual organization that examined virtual organizing at inter-organizational level. We classified each of the short-listed papers by virtual organizing type (network membership, network structure, tie modality, and time-frame), performance, and dilemmas of virtual organizing. Our analyses showed that inter-organization virtual organizing strategy varied with the goals of virtual organizing. Across the short-listed papers we found a pattern of organizing that depended on whether organizing was for abstract resources (knowledge, skills, competencies, etc.) or for specific goals (outsourcing key components). Virtual organizing for abstract resources tended to exhibit decentralized network structure and collaborative ties with partners, while virtual organizing for specific goals tended to exhibit centralized network structure and opportunistic ties. We found a lack of empirical literature examining the process of inter-organization virtual organizing strategy and its consequences.},
	doi = {10.1007/978-0-387-73025-7_5},
	author = {Jha, Sanjeev and Watson-Manheim, Mary}
}
@booklet {323,
	title = {Connecting Lifelong Learning},
	howpublished = {Lifelong Learning {\textendash} Signs, Discourses, Practices},
	year = {2007},
	month = {2007///},
	pages = {147 - 164},
	url = {http://dx.doi.org/10.1007/1-4020-5579-X_8},
	author = {Usher, Robin and Edwards, Richard}
}
@article {324,
	title = {Coordinating Global Software Development Activities},
	year = {2007},
	pages = {99 - 117},
	abstract = {In this paper, I explain how globally distributed software development subunits can coordinate their activities with information systems (IS). The basis of this explanation lies in the contemporary proliferation of global software development (GSD) activities that suggests an unexplained reality: organizations practicing GSD are somehow regulating their IS to cope with increasing and varied uncertainties. Through an empirical example of an organization{\textquoteright}s subunit{\textquoteright}s regulating and coping, I make the case that requisite variety in a subunit{\textquoteright}s information systems is a dependent variable for managing uncertainties leading to optimal coordination. In this example, I show varied uncertainties that faced the subunit, and I explain how variety in its information system was requisite for managing the uncertainties satisfactorily. Based on these explanations, I suggest four characteristics of variety in IS that will be requisite for managing uncertainties in GSD: developers{\textquoteright} agility; developers{\textquoteright} continuity and traveling; high frequency of communications; and varied communication modes and technologies.},
	doi = {10.1007/978-0-387-73025-7_9},
	author = {Wiredu, Gambel}
}
@proceedings {445,
	title = {The challenge of building public technology infrastructure: issues of governance and sustainability in a digital business ecosystem},
	year = {2006},
	pages = {2030-2038},
	address = {Goteborg},
	url = {ECIS2006Mary.pdf},
	author = {Mary L Darking and Edgar A. Whitley and Dini, Paolo},
	editor = {Ljunberg, Jan and Andersson, Magnus}
}
@article {678,
	title = {A Comparison of Factors Impacting ICT Growth Rates in Developing and Industrialized Countries},
	year = {2006},
	pages = {37 - 50},
	abstract = {In this paper we investigate the factors that impact ICT growth rates in developing countries and compare those with factors affecting industrialized countries. Four categories of factors, human development, social structure, institutional factors,
 and national infrastructure, were considered with respect to their impact on three ICTs: cell phones, PCs, and the Internet.
 ICT infrastructure influenced ICT growth rates in all nations, but the impacts of human development, institutional index,
 and urbanization varied between industrialized countries and developing countries.
},
	doi = {10.1007/0-387-34588-4_3},
	author = {Bagchi, Kallol and Kirs, Peeter and Udo, Godwin}
}
@article {698,
	title = {The Corporate Digital Divide Between Smaller and Larger Firms},
	year = {2006},
	pages = {413 - 417},
	doi = {10.1007/0-387-34588-4_27},
	author = {Pliskin, Nava and Levy, Margi and Heart, Tsipi and O{\textquoteright}Flaherty, Brian and O{\textquoteright}Dea, Paul}
}
@article {680,
	title = {Cybersolidarity: Internet-Based Campaigning and Trade Union Internationalism},
	year = {2006},
	pages = {123 - 135},
	abstract = {E-mail campaigns are one form of cyber solidarity{\textemdash}action at a distance mediated by use of the Internet in support of trade unions or groups of workers. This paper, taking the example of a campaign in support of imprisoned Eritrean trade unionists,
 examines the social organization and information flows underlying such campaigns. These are discussed in the light of the
 effectiveness of such actions, their capacity to overcome the global digital divide, current debates on the role of the Internet
 in the remaking of trade unionism, and labor{\textquoteright}s capacity to remake the spatial relations of capitalism.
},
	doi = {10.1007/0-387-34588-4_9},
	author = {Bruce Robinson}
}
@article {282,
	title = {Community-Based Wireless Initiatives: The Cooperation Challenge},
	year = {2005},
	pages = {363 - 364},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_30},
	author = {Shamp, Scott and Gonick, Lev and Jarvenpaa, Sirkka and Middleton, Pouline}
}
@article {283,
	title = {CrackBerries: The Social Implications of Ubiquitous Wireless E-Mail Devices},
	year = {2005},
	pages = {337 - 343},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_25},
	author = {Mazmanian, Melissa and Orlikowski, Wanda and Yates, JoAnne}
}
@proceedings {875,
	title = {Critical Ethnography as a Means to Holistically Understand the Implementation of Information Systems},
	year = {2005},
	month = {4-6 November 200},
	pages = {141-145},
	address = {Beijing, China},
	author = {Lee, Jiunn Chieh and Michael D. Myers}
}
@conference {2005culturereality,
	title = {Culture and Development Sustainability: Considering Discourses{\textquoteright} Interplay in Changing Reality},
	year = {2005},
	month = {Jan}
}
@article {297,
	title = {The Culture of Information: Ubiquitous Computing and Representations of Reality},
	year = {2005},
	pages = {23 - 26},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_4},
	author = {Dourish, Paul}
}
@article {230,
	title = {Challenges for Participatory Action Research in Industry-Funded Information Systems Projects},
	year = {2004},
	month = {2004},
	pages = {661 - 666},
	abstract = {The purpose of this position paper is to open a discussion about the practicability of participatory action research (PAR) within industry-funded information systems (IS)research. We reflect on a project in which the undue exercise of power by the practitioners on the research team compromised the methodological rigor of the inquiry. Theories of power are used to articulate our reflections and develop suggestions for mitigating power imbalances on PAR research teams, although we conclude that PAR cannot be followed faithfully to its principles in industry-funded engagements.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_41},
	author = {Breu, Karin and Hemingway, Christopher and Peppard, Joe}
}
@conference {319,
	title = {Challenges of Collaborative Networks in Europe},
	booktitle = {Collaborative Networked Organizations},
	year = {2004},
	month = {2004},
	pages = {77 - 90},
	abstract = {This chapter summarizes the results of a series of discussions, focused on emerging industry needs, held with the experts in the field, during twelve regional THINKcreative workshops in Europe. The chapter further categorizes the discussed challenging requirements for industries, and draws some conclusions on these findings. The workshops were held in 2002/2003 in seven European countries, namely Portugal, UK, Czech Republic, The Netherlands, Germany, Belgium and Switzerland. In total, more than 400 participants, mostly from a wide range of Industry, and also some from the research and academia, attended these workshops. The presence of experts from research and academia facilitated some discussion on base concepts, and was necessary to better Inform industry experts of both the advances in the Virtual Organization paradigm and the advantages of its potential application to future emerging, competitive, and global market opportunities.},
	url = {http://dx.doi.org/10.1007/1-4020-7833-1_9},
	author = {Afsarmanesh, Hamideh and Ma{\v r}ik, Vladmir and Camarinha-Matos, Luis}
}
@proceedings {873,
	title = {The Challenges of Enterprise Integration: Cycles of Integration and Disintegration over Time},
	year = {2004},
	month = {12-15 December 2},
	pages = {927-938},
	address = {Washington DC},
	author = {Lee, Jiunn Chieh and Michael D. Myers}
}
@proceedings {896,
	title = {The challenges of implementing enterprise-wide information systems: Lessons from research},
	year = {2004},
	note = {Keynote speech},
	address = {Melbourne, Australia},
	abstract = {Over the past decade we have dramatically improved of our tools, our methods, and our technology. But implementing enterprise-wide information systems remains a challenge. Why is it that we still have huge ERP disasters, systems that fail to meet the expectations, and more than 50\% of IT projects deemed to be a failure? In this presentation, Michael will share some of the lessons learned from his 15 years of research looking at information systems success and failure. He will give examples from a variety of organisations and industries to illustrate the challenges we face.},
	author = {Michael D. Myers}
}
@article {263,
	title = {The Choice of Critical Information Systems Research},
	year = {2004},
	month = {2004},
	pages = {195 - 211},
	abstract = {Accompanying the development and diffusion of information technologies throughout organizations and society is the research challenge to examine the relationship between information systems and the organizations and societies within which they are embedded. As the field of information systems matures, it is fitting that consideration be given to the ways in which such an examination is carried out. Thus, there is a research need not only to examine and assess the ways in which information systems are used and affect people; there is also a research need to examine and assess the research approaches that are used to carry out these assessments. This paper examines the enactment of the critical tradition in IS research and the possibilities for new insights that can arise from shifting the lens from positivist or interpretive to critical. This consideration leads to a discussion of issues that arise from the choice of critical IS research, followed by some recommendations for addressing these issues.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_12},
	author = {Debra Howcroft and Trauth, Eileen}
}
@article {231,
	title = {Conducting and Evaluating Critical Interpretive Research: Examining Criteria as a Key Component in Building a Research Tradition},
	year = {2004},
	month = {2004},
	pages = {275 - 292},
	abstract = {The collection, analysis, and interpretation of empirical materials are always conducted within some broader understanding of what constitutes legitimate inquiry and valid knowledge. In the Information Systems field, there are well known and widely accepted methodological principles consistent with the conventions of positivism. However, the same is not yet true of interpretive research. The emergence of interpretivism in IS research was advocated by Walsham (1995) and corroborated by a series of special issues in outstanding IS journals. An example of the effort to advance the legitimacy of studies grounded in an interpretive position is the set of principles suggested by Klein and Myers (1999), which applies mostly to hermeneutics. However, because not all interpretive studies are built on a hermeneutical philosophical base, they recommended that other researchers, representing other forms of interpretivism, suggest additional principles. This paper follows in this vein, advocating the timely emergence of a critical interpretive perspective in IS research and pressing the argument that an extended version of Golden-Biddle and Locke{\textquoteright}s (1993) criteria is not only appropriate but comprehensive as initial guidelines for conducting and evaluating critical interpretive research. Critical interpretive research, research criteria, intensive research, qualitative research},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_16},
	author = {Pozzebon, Marlei}
}
@article {232,
	title = {Conducting Critical Research in Information Systems: Can Actor-Network Theory Help?},
	year = {2004},
	month = {2004},
	pages = {259 - 274},
	abstract = {This paper considers the proposition that actor-network theory (ANT)might be adopted within a broader critical paradigm to conduct empirical studies. The paper outlines the main tenets of the two theories, with the critical perspective primarily represented by Foucault. The aim is not to provide an extensive discussion of critical theory and ANT but to focus on their approach to the nature, scope, and level of empirical studies, particularly in their treatment of micro/macro analysis. The paper concludes that the differences are less significant than it may appear at first and that some of ANT{\textquoteright}s ideas are close to Foucault{\textquoteright}s position. However, ANT focuses on actors and their actions as they are performed in a particular time and place and does not appear to be concerned to what extent they may be historically conditioned. Thus, ANT on its own, in the view of the author, might not offer sufficient explanations as to why the actors under study take particular actions and why some actors are excluded or marginalized from the innovation process, e.g. from the development and implementation of an IS. For these reasons this paper suggests a critical research agenda enriched by ANT insights.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_15},
	author = {Klecu{\'n}, Ela}
}
@article {511,
	title = {Configuring peer{\textendash}to{\textendash}peer software: An empirical study of how users react to the regulatory features of software},
	journal = {European Journal of Information Systems},
	volume = {13},
	number = {2},
	year = {2004},
	pages = {95-102},
	isbn = {0960-085X},
	url = {EJIS2004.pdf},
	author = {Adela Mlcakova and Edgar A. Whitley}
}
@article {233,
	title = {Contextual Dependencies and Gender Strategy},
	year = {2004},
	month = {2004},
	pages = {681 - 686},
	abstract = {Analysts are often asked to help deliver systems that have a great mix of performance and features. Unfortunately, problematic organizational gender related issues have sometimes been degraded and treated as unrelated to technological issues. While information systems development in general is trying to ensure support for businesses, we might in the future expect more than just a gender-ignorant quality measure in the way the IS works to meet organizational demands. In this paper it is proposed that an interpretative and contextual analysis would support ISD in the creation of a necessary level of understanding of each specific business. The intention with an inquiry into contextual dependencies is that it helps to identify some methodological limitations which result in traps unconsciously biasing analysis of investigated problem spaces. This paper introduces a contextual analysis highlighting some contextual dependencies that are typically ignored in existing works or analysis. An initial framework is proposed using gender as an example of an inquiry into some existing contextual dependencies.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_44},
	author = {Bednar, Peter}
}
@article {234,
	title = {Cores and Definitions: Building the Cognitive Legitimacy of the Information Systems Discipline Across the Atlantic},
	year = {2004},
	month = {2004},
	pages = {83 - 101},
	abstract = {The issue of the legitimacy of Information Systems is important for researchers in this field because other disciplines have begun to lay claim to research topics often thought to belong to the domain of IS research, and the field itself is under challenge in academic intuitions around the world (Avison 2002). Benbasat and Zmud{\textquoteright}s (2003) opinion is that IS has gained socio-political legitimacy but not cognitive legitimacy in large measure because the object of study in much IS research is not clearly delineated. In part, they are defining a disciplinary boundary issue and beginning to define criteria by which our field may be distinguished from reference disciplines or other related disciplines. Therefore, to gain more cognitive legitimacy, a clearer understanding of what we mean by {\textquotedblleft}an information system{\textquotedblright} and of the central issues driving its creation and use is needed if it is at the core of that which we study. This paper advances that discourse by examining the role of a handful of French scholars, many of whom are not well known out of French academic circles, but whose thoughts on the issue are useful in furthering the debate on the ontological grounding of our field.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_6},
	author = {Rowe, Frantz and Duane P. Truex and Lynette Kvasny}
}
@article {264,
	title = {The Crisis of Relevance and the Relevance of Crisis: Renegotiating Critique in Information Systems Scholarship},
	year = {2004},
	month = {2004},
	pages = {143 - 158},
	abstract = {Information systems as a discipline has recently been under pressure to justify its existence as a core subject within the management curriculum. There has also been recent pressure about the relevance of the IS research agenda. These are pressures felt at the more general level of business education as well, and calls have been made for business scholars to take a more holistic approach to scholarship as well as to make more explicit links to the practice of business. We take the position in this paper that the pressures can be addressed in one way by renegotiating the notion of scholarly critique. Specifically, we reconnect the idea of critique to that of crisis and attempt to show how crisis has the potential to reengage the IS scholar with praxis and help bring the often disparate projects of research, teaching, and consulting into an integrated scholarly enterprise.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_9},
	author = {Marcon, Teresa and Chiasson, Mike and Abhijit Gopal}
}
@article {235,
	title = {Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information Systems},
	year = {2004},
	month = {2004},
	pages = {657 - 658},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_39},
	author = {Barber, Nicholas and Brennan, Patricia and Chiasson, Mike and Tony Cornford and Elizabeth Davidson and Bonnie Kaplan and Klecu{\'n}, Ela}
}
@article {DBLP:conf/ifip8-2/StandingSSW03,
	title = {Can E-Marketplaces Bridge the Digital Divide?},
	year = {2003},
	pages = {339-353},
	author = {Craig Standing and Ian Sims and Rosemary Stockdale and Arjen Wassenaar}
}
@proceedings {457,
	title = {Configuring peer{\textendash}to{\textendash}peer software: An empirical study of how users react to the regulatory features of software},
	year = {2003},
	publisher = {Winner of best conference paper prize},
	address = {Naples, Italy},
	url = {ECIS2003.pdf},
	author = {Adela Mlcakova and Edgar A. Whitley},
	editor = {Claudio Ciborra and Ricardo Mercurio and Marco de Marco and Marcello Martinez and Andrea Carignani}
}
@article {DBLP:conf/ifip8-2/PorsS03,
	title = {Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact},
	year = {2003},
	pages = {53-68},
	author = {Jens Kaaber Pors and Jesper Simonsen}
}
@article {DBLP:conf/ifip8-2/MosseS03,
	title = {Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique},
	year = {2003},
	pages = {35-51},
	author = {Emilio Mosse and Sundeep Sahay}
}
@article {DBLP:conf/ifip8-2/Richardson03,
	title = {CRM in Call Centres: The Logic of Practice},
	year = {2003},
	pages = {69-83},
	author = {Helen J. Richardson}
}
@article {DBLP:conf/ifip8-2/ShoibN03,
	title = {Cross-Cultural IS Adoption in Multinational Corporations: A Study of Rationality},
	year = {2003},
	pages = {435-451},
	author = {Gamila Shoib and Joe Nandhakumar}
}
@article {DBLP:conf/ifip8-2/SawyerC02,
	title = {Conceptualizing Information Technology in the Study of Information Systems: Trends and Issues},
	year = {2002},
	pages = {109-131},
	author = {Steve Sawyer and Tina T. Chen}
}
@inbook {861,
	title = {A Classification Scheme for Interpretive Research in Information Systems},
	booktitle = {Qualitative Research in IS: Issues and Trends},
	year = {2001},
	pages = {218-239},
	publisher = {Idea Group Publishing},
	organization = {Idea Group Publishing},
	address = {Hershey, PA},
	author = {Heinz K. Klein and Michael D. Myers},
	editor = {Eileen M. Trauth}
}
@article {DBLP:conf/ifip8-2/BrooksA01,
	title = {Consumer Privacy and Online Marketing: Bringing the Human Back into the Picture},
	year = {2001},
	pages = {203-210},
	author = {Laurence Brooks and Alexis Airey}
}
@article {833,
	title = {Controlling action research projects},
	journal = {Information Technology \& People},
	volume = {14},
	number = {1},
	year = {2001},
	pages = {28-45},
	keywords = {action research},
	author = {Avison, David and Richard Baskerville and Michael D. Myers}
}
@article {DBLP:conf/ifip8-2/SorensenWMKHJ01,
	title = {Cultivating Recalcitrance in Information Systems Research},
	year = {2001},
	pages = {297-316},
	author = {Carsten S{\o}rensen and Edgar A. Whitley and Shirin Madon and Dasha Klyachko and Ian Hosein and Justine Johnstone}
}
@article {DBLP:conf/ifip8-2/Mathiassen00,
	title = {Collaborative Practice Research},
	year = {2000},
	pages = {127-148},
	author = {Lars Mathiassen}
}
@proceedings {930,
	title = {A Comparison of IT Industry Success in Finland and New Zealand},
	year = {2000},
	month = {1-3 June 2000},
	pages = {414-427},
	address = {Hong Kong},
	author = {Watson, Rebecca and Michael D. Myers}
}
@article {DBLP:conf/ifip8-2/Karsten00,
	title = {Constructing Interdependencies with Collaborative Information Technology},
	year = {2000},
	pages = {429-452},
	author = {Helena Karsten}
}
@proceedings {476,
	title = {Change? What really happens when new information systems are introduced},
	year = {1999},
	publisher = {IFIP 8.2},
	address = {Charlotte, NC},
	url = {IFIP821999b.pdf},
	author = {Edgar A. Whitley},
	editor = {Julie E. Kendall}
}
@booklet {318,
	title = {Can We Define Virtual Reality? The M
 R
 IC
 Model
},
	howpublished = {Virtual Worlds},
	year = {1998},
	month = {1998///},
	pages = {29 - 41},
	abstract = {In this paper, we propose a reasoning model aimed at helping to decide on the virtual status of a given situation, from a human point of view rather than from a technological one. We first describe how a human and his environment interact. The notion of {\textquotedblleft}reality{\textquotedblright} will be seen through this description. Then, we propose a set of possible {\textquotedblleft}cognitive deviations{\textquotedblright} of reality leading to situations of virtual reality. This model provides three major benefits to the field of Virtual Reality: first, a global definition and a systematic mean of categorizing related situations; secondly, the ability to discuss on the virtual status of real situations and not only synthetic, computer generated ones; thirdly, a demonstration on how the field of Tele-Operation is heavily related to virtual reality concepts, and some perspectives on future tele-operation intelligent user interfaces.},
	url = {http://dx.doi.org/10.1007/3-540-68686-X_3},
	author = {Verna, Didier and Grumbach, Alain}
}
@article {538,
	title = {Creating and maintaining obligations with emerging technologies: An empirical study of mediated and face-to-face communication},
	journal = {Journal of computing and information technology},
	volume = {6},
	number = {3},
	year = {1998},
	pages = {343-353},
	isbn = {1330-1136},
	url = {JCIT1998.pdf},
	author = {Edgar A. Whitley and Rachael Scothern}
}
@article {278907,
	title = {Capturing complex, distributed activities: video-based interaction analysis as a component of workplace ethnography},
	year = {1997},
	pages = {246{\textendash}275},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Ruhleder, K. and Jordan, B.}
}
@article {278903,
	title = {Constituting users in requirements techniques},
	year = {1997},
	pages = {182{\textendash}204},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Westrup, C.}
}
@proceedings {490,
	title = {Creating and maintaining obligations: An empirical study of mediated and face{\textendash}to{\textendash}face communication},
	volume = {II},
	year = {1997},
	pages = {801-815},
	publisher = {Cork Publishing Ltd},
	address = {Cork},
	isbn = {1-86076-953-5},
	url = {ECIS1997.pdf},
	author = {Edgar A. Whitley and Rachael Scothern},
	editor = {Robert D. Galliers and Ciaran Murphy and Sven Carlsson and Claudia Loebbecke and Hans Robert Hansen and Ramon O{\textquoteright}Callaghan}
}
@article {278892,
	title = {Crisis in the case study crisis: marginal diminishing returns to scale in the quantitative-qualitative research debate},
	year = {1997},
	pages = {28{\textendash}30},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {King, J. L. and Applegate, L. M.}
}
@article {278908,
	title = {Critical ethnography in information systems},
	year = {1997},
	pages = {276{\textendash}300},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Myers, M. D.}
}
@inbook {889,
	title = {Critical Ethnography in Information Systems},
	booktitle = {Information Systems and Qualitative Research},
	year = {1997},
	pages = {276-300},
	publisher = {Chapman and Hall},
	organization = {Chapman and Hall},
	address = {London},
	keywords = {hermeneutics},
	author = {Myers, Michael David},
	editor = {Lee, A. S. and Liebenau, J. and DeGross, J I}
}
@article {887,
	title = {Can Kiwis Fly? Computing in New Zealand},
	journal = {Communications of the ACM},
	volume = {39},
	number = {4},
	year = {1996},
	pages = {11-15},
	keywords = {New Zealand},
	author = {Michael D. Myers}
}
@article {522,
	title = {Confusion, social knowledge and the design of intelligent machines},
	journal = {Journal of experimental and theoretical artificial intelligence},
	volume = {8},
	number = {3/4},
	year = {1996},
	pages = {365-381},
	isbn = {0952-813X},
	url = {JETAI1996.pdf},
	author = {Edgar A. Whitley}
}
@article {DBLP:conf/ifip8-2/Curtis92,
	title = {The CASE for Process},
	year = {1992},
	pages = {333-343},
	author = {Bill Curtis}
}
@article {DBLP:conf/ifip8-2/TrienekensK92,
	title = {Customer Orientation as a Basis for Computer Supported Technologies in Software Production},
	year = {1992},
	pages = {315-330},
	author = {Jos J. M. Trienekens and Rob J. Kusters}
}
@article {Lowe,
	title = {{Comment on Klein and Lyytinen}},
	year = {1985},
	pages = {153{\textendash}156},
	publisher = {Elsevier Publishers},
	author = {Tony Lowe}
}
@article {cooper,
	title = {{Comment on Sandberg}},
	year = {1985},
	pages = {87{\textendash}93},
	publisher = {Elsevier Publishers},
	author = {David Cooper}
}
@article {espejo,
	title = {{Comment on Vitalari}},
	year = {1985},
	pages = {259{\textendash}262},
	publisher = {Elsevier Publishers},
	author = {Raul Espejo}
}
@article {bjorn-andersen,
	title = {{Conference Review: IS Research? A Doubtful Science}},
	year = {1985},
	pages = {265{\textendash}268},
	publisher = {Elsevier Publishers},
	author = {Niels Bjorn-Andersen}
}
@article {Pettigrew,
	title = {{Contextualist Research and the Study of Organizational Change Processes}},
	year = {1985},
	pages = {53{\textendash}72},
	publisher = {Elsevier Publishers},
	author = {Andrew Pettigrew}
}
@article {lyytinen,
	title = {{The Critical Theory of Jurgen Habermas as a Basis for a Theory of Information Systems}},
	year = {1985},
	pages = {207{\textendash}226},
	publisher = {Elsevier Publishers},
	author = {Kalle Lyytinen and Heinz Klein}
}
