@article {278924,
	title = {Using case study research to build theories of IT implementation},
	year = {1997},
	pages = {542{\textendash}568},
	publisher = {Chapman \& Hall, Ltd.},
	address = {Philadelphia, PA, USA},
	isbn = {0-412-82360-8},
	author = {Par{\'e}, G. and Elam, J. J.}
}
