@inbook {845,
	title = {Scholarship and practice: the contribution of ethnographic research methods to bridging the gap},
	booktitle = {Business Process Re-Engineering: Information Systems Opportunities and Challenges},
	year = {1994},
	note = {IFIP Transactions A: Computer Science and Technology, Vol. A-54},
	pages = {239-248},
	publisher = {North Holland},
	organization = {North Holland},
	address = {Amsterdam},
	author = {Lynda Davies and Michael D. Myers},
	editor = {B.C. Glasson and I.T. Hawryszkiewycz and B.A. Underwood and R.A. Weber}
}
@article {DBLP:conf/ifip8-2/DaviesN92,
	title = {An Ethnographic Study of Configuration Management and Documentation Practices},
	year = {1992},
	pages = {179-192},
	author = {Lynda Davies and Susan Nielsen}
}
