@article {1223,
	title = {Research on information systems failures and successes: Status update and future directions},
	journal = {Information Systems Frontiers},
	volume = {17},
	number = {1},
	year = {2015},
	pages = {143-157},
	type = {Journal Article},
	keywords = {change management is failure is implementation is success systems technochange work},
	doi = {10.1007/s10796-014-9500-y},
	author = {Yogesh K. Dwivedi and Wastell, David and Laumer, Sven and Henriksen, Helle Zinner and Michael D. Myers and Deborah Bunker and Elbanna, Amany and Ravishankar, M N and Srivastava, Shirish C.}
}
@inbook {1219,
	title = {Major Issues in the Successful Implementation of Information Systems in Developing Countries},
	booktitle = {Grand Successes and Failures in IT},
	series = {IFIP Advances in Information and Communications Technology},
	volume = {402},
	year = {2013},
	note = {IFIP WG 8.6 International Working Conference, Bangalore, India, June 27-29, 2013.},
	pages = {151-163},
	publisher = {Springer},
	organization = {Springer},
	type = {Book Section},
	address = {New York},
	isbn = {978-3-642-38861-3},
	author = {Vaidya, Ranjan and Michael D. Myers and Gardner, Lesley},
	editor = {Yogesh K. Dwivedi and Henriksen, Helle Zinner and Wastell, David and De{\textquoteright}, Rahul}
}
@article {808,
	title = {The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children{\textquoteright}s Services},
	volume = {301/2009},
	year = {2009},
	pages = {257 - 272},
	publisher = {Springer},
	chapter = {18},
	abstract = {This paper describes a detailed ethnographic study of the design problems of a major national IT system in the UK- The Integrated Children{\textquoteright}s System (ICS). The implementation of the ICS has disrupted social work practice and engendered growing professional resistance, prompting a fundamental review of its design. Marshall McLuhan{\textquoteright}s concept of chiasmus is a central feature of our analysis of the vicissitudes of ICS. Chiasmus refers to the tendency of any system, when pushed too far, to produce unintended contradictory effects, and is an intrinsic feature of the behaviour of complex, socio-technical systems. The dysfunctions of the ICS provide a pertinent, large-scale example. The ICS constitutes an attempt, via technological means, to re-organize child welfare services in the UK. Whilst aimed at improving child safety, the ICS has had the opposite effect of increasing the potential for error. This chiasmus has been exposed through the multi-site ethnography reported here, which shows how rigidly designed processes, enforced by IT systems, force social work professionals into unsafe investigative and recording practices which increase the risk of errors. The paper ends by proposing an alternative approach to design, based on socio-technical precepts, emphasizing the principles of minimum critical specification, user-centeredness and local autonomy.
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_18},
	author = {Wastell, David and White, Sue and Broadhurst, Karen}
}
@article {229,
	title = {Building Capacity for E-Government: Contradictions and Synergies in the Dialectics of Action Research},
	year = {2004},
	month = {2004},
	pages = {651 - 652},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_36},
	author = {Wastell, David and Kawalek, Peter and Newman, Mike and Willetts, Mike and Langmead-Jones, Peter}
}
@article {912,
	title = {The Great Quantitative / Qualitative Debate: The Past, Present, and Future of Positivism and Post-Positivism in Information Systems},
	year = {2004},
	note = {IFIP, International Federation of Information Processing},
	pages = {659-660},
	publisher = {Kluwer Academic Publishers},
	address = {Norwell, MA},
	author = {Michael D. Myers and Straub, Detmar W and Mingers, John and Geoff Walsham},
	editor = {Bonnie Kaplan and Duane P. Truex and Wastell, David and Wood-Harper, A T and Janice I. DeGross}
}
@article {467,
	title = {Panel: New insights into studying agency and information technology},
	year = {2004},
	pages = {653-654},
	publisher = {Kluwer},
	address = {Boston},
	url = {IFIP822004.pdf},
	author = {Tony Salvador and Jeremy Rose and Edgar A. Whitley and Melanie Wilson},
	editor = {Bonnie Kaplan and Duane P. Truex III, and Wastell, David and A. Trevor Wood-Harper and Janice I. DeGross}
}
@article {841,
	title = {Twenty Years of Applying Grounded Theory in Information Systems: A Coding Method, Useful Theory Generation Method, or an Orthodox Positivist Method of Data Analysis?},
	year = {2004},
	pages = {649-650},
	publisher = {Kluwer Academic Publishers},
	address = {Norwell, MA},
	author = {Bryant, Tony and Hughes, Jim and Michael D. Myers and Trauth, E.M. and Cathy Urquhart},
	editor = {Bonnie Kaplan and Duane P. Truex and Wastell, David and Wood-Harper, A T and Janice I. DeGross}
}
@article {276,
	title = {Young Turks, Old Guardsmen, and the Conundrum of the Broken Mold: A Progress Report on Twenty Years of Information Systems Research},
	year = {2004},
	month = {2004},
	pages = {1 - 18},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_1},
	author = {Bonnie Kaplan and Duane P. Truex and Wastell, David and Wood-Harper, A.}
}
