@article {766,
	title = {Exploring the Diversity of Service Worlds in the Service Economy},
	year = {2008},
	month = {2008},
	pages = {1 - 10},
	abstract = {The transformation of modern economies into predominantly service-based economies is happening on a global scale. While services are not new, the scale and complexity of globally dispersed services are growing rapidly. These transformations are enabled by{\textemdash}and often dependent on{\textemdash}information technologies and are fueled by processes of globalization. Transformational change provides opportunities for innovation in business models, collaborations, and work practices but also presents challenges to established practices within industries and organizations. The aims of the IFIP Working Group 8.2 Conference on IT in the Service Economy were to better understand the possibilities and challenges of these transformations and to examine key implications for organizations,  their employees, and IT professionals in the 21st century service economy.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_1},
	author = {Michael Barrett and Elizabeth Davidson}
}
@article {772,
	title = {Legitimacy Management and Trust in Offshoring Information Technology Services},
	year = {2008},
	month = {2008},
	pages = {283 - 299},
	abstract = {Our study examines the evolution of offshoring of information technology services between a multinational telecommunications firm and Indian vendors. The firm{\textquoteright}s strategy sought to access critical resources of talented software professionals at low
 cost and to facilitate growth in a highly competitive telecommunications sector. Legitimacy management proved critical in
 explaining the evolution of this offshoring arrangement between a client firm and its four Indian vendors. Our findings surface
 the strategies and activities adopted by proponents in their challenge of gaining, maintaining, building, and repairing legitimacy.
 We examine how the subsequent reactions and interactions of other audiences iteratively influenced the legitimacy dynamics
 of offshoring. We also contribute an understanding of the role of trust in the challenges of managing legitimacy, and conclude
 with practical implications for institutionalizing offshoring arrangements.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_20},
	author = {Michael Barrett and Hinings, C. and Oborn, Eivor}
}
@article {377,
	title = {Virtualization and Institutions},
	year = {2007},
	pages = {369 - 372},
	abstract = {This panel explores the value of institutional theory in understanding {\textquoteleft}virtualization (in its varieties of meanings) and the impact on work practices, organizations and society.{\textquoteright} In 2001, Orlikowski and Barley made an initial appeal in this direction suggesting that IS research could benefit from institutional theory and that organization theory could also learn from IS research in taking the materiality of technology seriously. Since this earlier call, there have been significant developments in institutional theory from within organizational theory, particularly at the micro-level of analysis. However, apart from some notable exceptions at the macro-level, IS research is yet to explore the value of institutional theory for understanding virtualization of work practices. A particular focus of this panel, therefore, is to explore the potential of micro and macro level developments in institutional theory, and the value of a multilevel approach for the virtualization of work.},
	doi = {10.1007/978-0-387-73025-7_25},
	author = {Michael Barrett and Elizabeth Davidson and Leiser Silva and Geoff Walsham}
}
@article {278,
	title = {Approaching Information Infrastructure as an Ecology of Ubiquitous Sociotechnical Relations},
	year = {2005},
	pages = {249 - 260},
	abstract = {In this paper, we seek to understand the ecology of ubiquitous sociotechnical relations involved in the development and use of information and communication technologies. We draw on some examples from an empirical case study on the development and use of a regional healthcare information technology network to illustrate our conceptualization of this information infrastructure as an ecology. We conclude with some implications for theory and practice.},
	doi = {10.1007/0-387-28918-6_19},
	url = {http://dx.doi.org/10.1007/0-387-28918-6_19},
	author = {Constantinides, Panos and Michael Barrett}
}
@article {250,
	title = {Making Contributions From Interpretive Case Studies: Examining Processes of Construction and Use},
	year = {2004},
	month = {2004},
	pages = {293 - 312},
	abstract = {In this paper, we examine how contributions are established in interpretive case studies. By focusing on the introductory sections of articles, previous research in the organizational literature has recently shed light on how theorists construct opportunities for making contributions. Our theoretical approach is broader in scope, examining both the construction and use of contributions in all sections of an article. We use this approach to explore how a well-ited IS interpretive case study makes contributions. With respect to constructing contributions, our findings confirm previous strategies suggested by earlier research, and uncover the use of plural strategies. Our analysis of the use of contributions is more unexpected. For example, key theoretical and conceptual contributions that were central to the case study were rarely drawn on and incorporated by later texts. Rather, multiple audiences took up the softer, and simpler, conceptual contributions. Furthermore, our findings categorize a number of different types of referencing used by later texts in incorporating and using contributions, namely mistaken referencing, ambiguous referencing, incorporating into a new term, and related work referencing. We conclude by providing some suggestions as to how IS researchers can make better contributions from interpretive case studies},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_17},
	author = {Michael Barrett and Geoff Walsham}
}
@article {DBLP:conf/ifip8-2/BarrettHOP02,
	title = {Discourse and Organizational Transformation in Information Systems Research},
	year = {2002},
	pages = {533-538},
	author = {Michael Barrett and Loizos Heracleous and Orlikowski, Wanda and Niki Panteli}
}
