@proceedings {1534,
	title = {Digital Platform-Enabled Organizational Resilience in Major Exogeneous Shocks: A Multimethod Exploration Study of Platform{\textquoteright}s Network Effect on SMEs{\textquoteright} Digital Resilience during COVID-19},
	year = {2022},
	publisher = {IFIP Working Group 8.2},
	address = {Copenhagen, Denmark},
	author = {Hoang Ton Nu Huong Giang and Ahmad Asadullah and Alfred Ong and Teo Hock-Hai}
}
@article {1360,
	title = {A Bestiary of Digital Monsters},
	volume = {543},
	year = {2018},
	pages = {177-190},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_13},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {Douglas-Jones, Rachel and Burnett, John Mark and Cohn, Marisa and Gad, Christopher and Hockenhull, Michael and J{\o}rgensen, Bastian and Maguire, James and Ojala, Mace and Winthereik, Brit Ross},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1357,
	title = {Re-figuring Gilbert the Drone},
	volume = {543},
	year = {2018},
	pages = {127-139},
	publisher = {Springer International Publishing},
	address = {San Francisco, CA},
	isbn = {978-3-030-04090-1},
	issn = {1868-4238},
	doi = {10.1007/978-3-030-04091-8_10},
	url = {http://link.springer.com/10.1007/978-3-030-04091-8},
	author = {B{\o}dker, Mads and Olofsson, Stefan Olavi and Clemmensen, Torkil},
	editor = {Schultze, Ulrike and Aanestad, Margunn and M{\"a}hring, Magnus and {\O}sterlund, Carsten and Riemer, Kai}
}
@article {1335,
	title = {Affordance Lost, Affordance Regained, and Affordance Surrendered},
	year = {2016},
	pages = {73{\textendash}89},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Informed by the ontology of becoming, this study explores technological affordances in the context of use of social media technologies where multiple human and material agents interact without necessarily being co-present. In such scenarios, tracing the relational configuration of social and material agents becomes a challenge. So far, extant literature based on the ontology of becoming has only considered the actualization of affordances in the proximal co-presence of other people and objects. Extending this understanding of affordances by using actor-network theory (ANT) as a methodological and conceptual device, this research traces translations of the {\textquoteleft}{\textquoteleft}distant{\textquoteright}{\textquoteright} in the form of inscriptions that can travel across space and time. This study points towards the utility of using ANT, over other interpretive methods, as a tool to study complex technological phenomena. It shows that affordances are collective, ongoing accomplishments of diverse actors, some co-present physically and others, though distant, co-present through translated representations.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_5},
	author = {Sharma, Divya and Saha, Biswatosh and Sarkar, Uttam K.},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1334,
	title = {Critical Realism and Actor-Network Theory/Deleuzian Thinking: A Critical Comparison in the Area of Information Systems, Technology and Organizational Studies},
	year = {2016},
	pages = {58{\textendash}72},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Much debate has encircled studies of information systems (IS), technology and organizations with regards to ideas of process, stability and change, performance and materiality. This encapsulates different ways of viewing dualities (e.g. subjective/objective, social/technical, local/global, macro/micro, structure/agency, reality/construction, being/becoming, etc.) as well as alternative ontological and epistemological commitments underlying particular approaches and research perspectives. This paper seeks to explore two specific approaches by focusing on a comparison of critical realism (CR) and actor-network theory (ANT)/Deleuze-inspired forms of inquiry. In particular, we focus on the notion of morphogenesis in order to explore in greater detail how this concept conjures up rather different images in relation to approaches centred around CR and ANT/Deleuze.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_4},
	author = {McLean, Chris and Aroles, Jeremy},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1330,
	title = {A Developmental Perspective to Studying Objects in Robotic Surgery},
	year = {2016},
	pages = {229{\textendash}245},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Drawing on interventionist activity theoretical approaches, this paper describes a method of self-confrontation as a way in which to study objects in technology-mediated practices. In addition to research interests, the aim of examining the objects is to develop the capacity of professionals and organizations to work and learn better in complex technology-mediated work. The method was applied in robotic surgery, in which instruments are tele-operated by a surgeon. The robot offers better, collective visualization of the area under surgical operation than previous techniques. In particular, the paper shows how objects were revealed and new objects emerged during the intervention. We suggest that activity theoretical developmental interventions such as self-confrontations may help understand the complexity and evolution of objects, and thus contribute to studies of technology and organizations.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_14},
	author = {Sepp{\"a}nen, Laura and Kloetzer, Laure and Riikonen, Jarno and Wahlstr{\"o}m, Mikael},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1326,
	title = {Enactment or Performance? A Non-dualist Reading of Goffman},
	year = {2016},
	pages = {167{\textendash}181},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {This paper contributes to the sociomateriality research orientation with a critical examination of two concepts {\textendash} enactment and performance {\textendash} that have been associated with the notion of performativity. While a preference for the term enactment has been expressed in influential IS literature, we argue that sociomateriality will benefit from an engagement with the body of research that focuses on Goffman{\textquoteright}s notion of performance. We provide a critique of Mol{\textquoteright}s reading of Goffman{\textquoteright}s notions of {\textquoteleft}{\textquoteleft}persona{\textquoteright}{\textquoteright} and {\textquoteleft}{\textquoteleft}mask{\textquoteright}{\textquoteright}. We then show how a careful non-dualist reading of his work reveals his opus as relevant and useful for sociomateriality, because his notion of performance affords locating technology in differing roles within a performance. In doing so, we argue that Goffman{\textquoteright}s work, largely overlooked within this stream of research so far, contributes important concepts and terminology for making sociomateriality actionable for IS.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_10},
	author = {Hafermalz, Ella and Riemer, Kai and Boell, Sebastian},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1333,
	title = {From Substantialist to Process Metaphysics {\textendash} Exploring Shifts in IS Research},
	year = {2016},
	pages = {35{\textendash}57},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {This article examines the shifts in Information Systems (IS) research~from a positivist to interpretive to sociomaterial paradigm by demonstrating how the shifts reflected the move from substantialist towards process metaphysics. Such metaphysical grounding provides a foundation for deeper understanding of paradigm differences and the struggles when shifts occur. After a brief historical overview of substantialist and process metaphysics and a summary of their key assumptions, the article explores paradigm shifts in IS research and highlights the underlying metaphysical nature of surrounding difficulties and controversies.~The article advances the paradigm debate by drawing attention to the metaphysical nature of paradigmatic shifts in IS research and by opening up intellectual space for conceiving and understanding novel research approaches beyond~Burrell and Morgan{\textquoteright}s model [1].},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_3},
	author = {Cecez-Kecmanovic, Dubravka},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1336,
	title = {Ideological Materiality at Work: A Lacanian Approach},
	year = {2016},
	pages = {93{\textendash}107},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {While recent theoretical debates have foregrounded sociomaterial studies and the interpenetration between the social and the material, practice-based studies have neglected, if not omitted, the place of affect and ideology in work practice. The use of the notion of materiality causes a conflation of different ontological claims, and a conceptual clarification is needed to grasp the polysemy of materiality. This paper provides some key notions for those interested in addressing the materiality of the affective register at work. By drawing on authors such as Lacan, Althusser, Butler and the Essex Lacanian School, this paper suggests that much is to be gained by addressing two difficult but crucial notions: the materiality of the signifier and ideological fantasy.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_6},
	author = {Pignot, Edouard},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1337,
	title = {Inscribing Individuals into a Formalized System: The {\textquoteleft}{\textquoteleft}Labour{\textquoteright}{\textquoteright} Performed by Affective Spaces},
	year = {2016},
	pages = {108{\textendash}124},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {A substantial amount of ongoing work in organizations can be characterized as processes of formalization in which unique circumstances are rendered legible to organizational frameworks and inscribed into institutionalized ways of knowing and doing. Embedded in these processes is the need to manage, distance, and condition the affective and physical experience of the players involved. Using twelve months of ethnographic data gathered in the Family Law unit of the courts in a large county of California, we explore how formalization happens. We find that a dynamic combination of actants (technologies of formalization) engender affective spaces that serve as passage points in the process of formalization. These affective spaces condition the bodies and emotions of customers in a manner that generally mitigates unstable intensity and renders the customer ready to focus on the {\textquoteleft}{\textquoteleft}facts{\textquoteright}{\textquoteright} of the case. We suggest that by attending to the multiple actants in an environment we are able to interrogate both the origin and effects of {\textquoteleft}{\textquoteleft}affect{\textquoteright}{\textquoteright} as well as better understand how key passage points work in the service of formalization processes. In so doing we expand the conversation about the challenges of public service delivery and put forth the beginning of a theory of how affective spaces serve organizational and institutional goals.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_7},
	author = {Toll, Alexandra and Mazmanian, Melissa},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1327,
	title = {Performing Cyborgian Identity: Enacting Agential Cuts in Second Life},
	year = {2016},
	pages = {182{\textendash}197},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {As people live their lives online more and more, they increasingly rely on digital bodies to extend their senses and to perform identities. With this hybridization of physical and digital embodiments, they become cyborgs and are compelled to negotiate the dualistic space defined by the binary opposition of actual and virtual reality. Whereas actuality typically connotes concrete existence, virtuality signifies phenomena that are ideal, essential and unrealized but that have actual effects.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_11},
	author = {Schultze, Ulrike},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1328,
	title = {Performing Research Validity: A {\textquoteleft}{\textquoteleft}Mangle of Practice{\textquoteright}{\textquoteright} Approach},
	year = {2016},
	pages = {201{\textendash}214},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Mainstream discussions of research validity (truth, significance, objectivity) draw heavily on a certain {\textquoteleft}{\textquoteleft}representational idiom{\textquoteright}{\textquoteright} of science [1] that assumes a knowledge{\textendash}reality correspondence. However, for research on practices, rather than nature, such a knowledge-reality distinction is neither feasible nor desirable, as it is at odds with the very notion of a {\textquoteleft}{\textquoteleft}practice{\textquoteright}{\textquoteright}. Drawing on Pickering{\textquoteright}s alternative {\textquoteleft}{\textquoteleft}performative idiom{\textquoteright}{\textquoteright} for science, and extending it to participatory forms of social research, we propose alternative validity claims for practice-oriented research. Using the example of information infrastructuring practices, we show that the three aspects of validity thus reinterpreted become quite closely related to each other and also to the process of information infrastructuring itself. In so doing, we demonstrate the importance of extending the notion of {\textquoteleft}{\textquoteleft}material agency{\textquoteright}{\textquoteright} to embrace the dual agencies of the practice studied and the researcher{\textquoteright}s own disciplinary practice.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_12},
	author = {Johnston, Robert B. and Reimers, Kai and Klein, Stefan},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1339,
	title = {A Relational Approach to Materiality and Organizing: The Case of a Creative Idea},
	year = {2016},
	pages = {143{\textendash}166},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {In this paper, we propose to go beyond the notion of entanglement that has been proposed in recent years to fill the so-called gap between {\textquoteleft}{\textquoteleft}the social{\textquoteright}{\textquoteright} and {\textquoteleft}{\textquoteleft}the material{\textquoteright}{\textquoteright}, especially in organizational studies. While this notion rightly invites us to reconsider the way we traditionally approach the question of materiality and organizing, we believe that its formulation tends to implicitly reproduce the gap it claims to fill. In contrast, we propose a view according to which sociality and materiality should, in fact, be considered aspects of everything that comes to be and exist. Throughout the analysis of an episode taken from fieldwork devoted to creative teams, we show that things as abstract as ideas, for instance, in order to emerge, exist, and continue to exist, have to materialize themselves in various identifiable beings. While the sociality of an idea is identified through the various relations that make it what it is, we show that its materiality comes from what precisely materializes these relations.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_9},
	author = {Martine, Thomas and Cooren, Fran{\c c}ois},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1329,
	title = {Synthetic Situations in the Internet of Things},
	year = {2016},
	pages = {215{\textendash}228},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {The proliferation of distributed digital technologies in contemporary enterprise challenges the understanding of situated action. This paper revisits this notion in the era of Big Data and the Internet of Things. Drawing upon longitudinal studies within the offshore oil and gas industry, we empirically expand upon Knorr Cetina{\textquoteright}s {\textquoteleft}{\textquoteleft}synthetic situation{\textquoteright}{\textquoteright} to encompass data-intensive work where people are not co-located with the physical objects and phenomena around which work is organized. By highlighting the performative nature of synthetic situations in the Internet of Things {\textendash} where phenomena are algorithmically enacted through digital technologies {\textendash} we elaborate upon the original formulation of synthetic situations by demonstrating that (i) algorithmic phenomena constitute the phenomena under inquiry, rather than standing in for physical referents; (ii) noise is irreducible in algorithmic phenomena; (iii) synthetic situations are productive rather than reductive. Finally, we draw brief methodological implications by proposing to focus on the material enactment of data in practice.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_13},
	author = {Parmiggiani, Elena and Monteiro, Eric and {\O}sterlie, Thomas},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1332,
	title = {Thoughts on Movement, Growth and an Anthropologically-Sensitive IS/Organization Studies: An Imagined Correspondence with Tim Ingold},
	year = {2016},
	pages = {17{\textendash}32},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {In what follows, we present the outcome of an imagined dialogue with Tim Ingold on possible future directions for an anthropologically-sensitive approach to studying Information Systems (IS) and Organization Studies (OS). The aim is to try to convey some of the strangeness and freshness that we have found in his thought, with a view to stimulating IS/OS scholars to engage further with his work and ideas. The piece takes the form of an imagined Q{\&}A session with Tim, which we have synthesized from excerpts of previously published interviews and writings.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_2},
	author = {Ingold, Tim and Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1331,
	title = {What if the Screens Went Black? The Coming of Software Agents},
	year = {2016},
	pages = {3{\textendash}16},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Trading screens are not supposed to be black. In fact, when we see them on trading floors, on TV, or in media centres, they attract us with catching colours and blinking information. They project urgency, speed, and power {\textendash} the power of big money, the power of winning and losing. When we are near them, we feel their heat. We want to give in to their considerable attraction. We want to be players of the game and part of the action.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_1},
	author = {Cetina, Karin Knorr},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1338,
	title = {When Is an Affordance? Outlining Four Stances},
	year = {2016},
	pages = {125{\textendash}139},
	publisher = {Springer International Publishing},
	address = {Cham},
	abstract = {Affordance has emerged as a core concept in information systems (IS) research during the last decade. This relational concept is applied to understand and theorize the relationship between the social and the technical. In the works of the concept originator James Gibson, the relation was mainly portrayed as an ever-existing fact between the natural environment and an animal. In contrast, IS research focuses on relationships in-the-making between artificial things and human beings. In the IS context, we have identified vagueness in temporal and relational ontology: when do affordances exist and between whom or what? In this paper, we delve into the temporal and relational questions that have been omitted in much of the IS literature. What kind of a relationship is an affordance and when does it occur? Based on our hermeneutic understanding, we identify four stances from the existing literature. We classify those stances as canonical affordance, designed affordance, potential affordance, and affordance as completed action. We further argue that each stance has its own assumptions, consequences, and thus strengths and weaknesses.},
	isbn = {978-3-319-49733-4},
	doi = {10.1007/978-3-319-49733-4_8},
	author = {Lanam{\"a}ki, Arto and Thapa, Devinder and Stendal, Karen},
	editor = {Introna, Lucas and Kavanagh, Donncha and Kelly, S{\'e}amas and Orlikowski, Wanda and Scott, Susan}
}
@article {1156,
	title = {ASTERIX and 2.0 Knowledge Management},
	volume = {446},
	year = {2014},
	pages = {186-206},
	publisher = {Springer Berlin Heidelberg},
	keywords = {appropriation, knowledge management, knowledge management systems, myths, organization 2.0},
	isbn = {978-3-662-45707-8},
	doi = {10.1007/978-3-662-45708-5_12},
	url = {http://dx.doi.org/10.1007/978-3-662-45708-5_12},
	author = {Dudezert, Aur{\'e}lie and Fayard, Pierre and Oiry, Ewan},
	editor = {Doolin, Bill and Lamprou, Eleni and Mitev, Nathalie and McLeod, Laurie}
}
@article {646,
	title = {Sustainability of Open Collaborative Communities: Analyzing Recruitment Efficiency},
	journal = {Technology Innovation Management Review},
	year = {2013},
	month = {01/2013},
	pages = {20{\textendash}26},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Extensive research has been conducted over the past years to improve our understanding of sustainability conditions for large-scale collaborative projects, especially from an economic and governance perspective. However, the influence of recruitment and retention of participants in these projects has received comparatively less attention from researchers. Nevertheless, these concerns are significant for practitioners, especially regarding the apparently decreasing ability of the main open online projects to attract and retain new contributors. A possible explanation for this decrease is that those projects have simply reached a mature state of development. Marwell and Oliver (1993) and Oliver, Marwell, and Teixeira (1985) note that, at the initial stage in collective projects, participants are few and efforts are costly; in the diffusion phase, the number of participants grows, as their efforts are rewarding; and in the mature phase, some inefficiency may appear as the number of contributors is greater than required for the work. In this article, we examine this possibility. We use original data from 36 Wikipedias in different languages to compare their efficiency in recruiting participants. We chose Wikipedia because the different language projects are at different states of development, but are quite comparable on the other aspects, providing a test of the impact of development on efficiency. Results confirm that most of the largest Wikipedias seem to be characterized by a reduced return to scale. As a result, we can draw interesting conclusions that can be useful for practitioners, facilitators, and managers of collaborative projects in order to identify key factors potentially influencing the adequate development of their communities over the medium-to-long term.},
	keywords = {DEA modeling, efficiency, recruitment, Wikipedia},
	issn = {1927-0321},
	url = {http://timreview.ca/article/646},
	author = {Kevin Crowston and Nicolas Jullien and Felipe Ortega}
}
@proceedings {438,
	title = {Is Wikipedia Inefficient? Modelling Effort and Participation in Wikipedia},
	year = {2013},
	month = {1/2013},
	address = {Wailea, HI},
	url = {http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1960696},
	author = {Kevin Crowston and Nicolas Jullien and Felipe Ortega}
}
@article {1080,
	title = {Cultural Challenges in Information Systems Innovation: The Need for Differentiation Studies},
	volume = {389},
	year = {2012},
	pages = {177-192},
	publisher = {Springer Berlin Heidelberg},
	keywords = {comprehension, culture, differentiation, innovation, methods},
	isbn = {978-3-642-35141-9},
	doi = {10.1007/978-3-642-35142-6_12},
	url = {http://dx.doi.org/10.1007/978-3-642-35142-6_12},
	author = {Lawrence, Carl and Oivo, Markku},
	editor = {Bhattacherjee, Anol and Brian Fitzgerald}
}
@article {1075,
	title = {Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland},
	volume = {356},
	year = {2011},
	pages = {109-129},
	publisher = {Springer Berlin Heidelberg},
	keywords = {consumer perceptions, pm-payment adoption, Smart phones, trust},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_8},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_8},
	author = {Andreev, Pavel and Duane, Aidan and O{\textquoteright}Reilly, Philip},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {1076,
	title = {The Impact of Instant Messaging Tools on Knowledge Management and Team Performance},
	volume = {356},
	year = {2011},
	pages = {131-148},
	publisher = {Springer Berlin Heidelberg},
	keywords = {computer-mediated communication (CMC), Instant messaging (IM), knowledge generation, knowledge transfer, work performance},
	isbn = {978-3-642-21363-2},
	doi = {10.1007/978-3-642-21364-9_9},
	url = {http://dx.doi.org/10.1007/978-3-642-21364-9_9},
	author = {Ou, CarolX.J. and Leung, DarrenW.L. and Davison, RobertM.},
	editor = {Chiasson, Mike and Ola Henfridsson and Helena Karsten and DeGross, JaniceI.}
}
@article {martinezparticipatorytransformation,
	title = {Participatory geographic information systems and land planning life experiences for people empowerment and community transformation},
	year = {2011},
	url = {https://www.researchgate.net/publication/318542995_PGIS_Participatory_geographic_information_systems_and_land_planning_life_experiences_for_people_empowerment_and_community_transformation},
	author = {Martinez, MMC and Miscione, G and Olivarez, E}
}
@article {georgiadou2011sensors,
	title = {Sensors, empowerment, and accountability: a Digital Earth view from East Africa},
	journal = {International Journal of Digital Earth},
	volume = {4},
	number = {4},
	year = {2011},
	pages = {285{\textendash}304},
	publisher = {Taylor \& Francis Group},
	author = {Georgiadou, Yola and Bana, Benson and Becht, Robert and Hoppe, Robert and Ikingura, Justinian and Kraak, Menno-Jan and Lance, Kate and Lemmens, Rob and Lungo, Juma Hemed and McCall, Michael and others}
}
@article {804,
	title = {Life Cycle Model for IT Performance Measurement: A Reference Model for Small and Medium Enterprises (SME)},
	volume = {301/2009},
	year = {2009},
	pages = {180 - 191},
	publisher = {Springer},
	chapter = {13},
	abstract = {IT performance measurement is often associated by chief executive officers with IT cost cutting although IT protects business processes from increasing IT costs. IT cost cutting only endangers the company{\textquoteright}s efficiency. This opinion discriminates those who do IT performance measurement in companies as a bean-counter. The present paper describes an integrated reference model for IT performance measurement based on a life cycle model and a performance oriented framework. The presented model was created from a practical point of view. It is designed lank compared with other known concepts and is very appropriate for small and medium enterprises (SME).
},
	issn = {978-3-642-02387-3},
	doi = {http://dx.doi.org/10.1007/978-3-642-02388-0_13},
	author = {Albayrak, Can and Gadatsch, Andreas and Olufs, Dirk}
}
@article {758,
	title = {Bandwithing Together: Municipalities as Service Providers in a Policy Environment},
	year = {2008},
	month = {2008},
	pages = {229 - 248},
	abstract = {In this paper we have highlighted three things. First, that public organizations are engaged in a technologically driven servitization of their traditional service products. Second, that public organizations must approach this servitization differently because
 of the decision-making role of citizens in the process. Third, it is essential to study the influence citizens have on this
 process through studying the public policy process around decisions concerning the delivery of technology and technologically
 driven services. In this paper we provide an overview of four constituencies and their relationships involved in municipal
 wireless broadband policy. The idea that the growth of information technology-dependent services and activities (education,
 healthcare, and Web 2.0, for instance) are dependent on wide-scale availability of broadband access, and that local governments
 are jumping into this market to establish the necessary infrastructures for such services, makes this a very hotly contested
 space. While national and international political issues are debated on the Internet daily, new avenues for very local, political
 speech and action on the Internet seem to go hand-in-hand with municipal wireless broadband issues. The creation of public
 policy, while normally seen as a top-down process, has always drawn varying input from the outside through avenues such as
 lobbying, town meetings, referendums, and public action. We claim that in the case of municipal wireless broadband policy,
 policy efforts have been turned upside-down, with the majority of policy making now happens at the local level.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_16},
	author = {Tapia, Andrea and Ortiz, Julio}
}
@article {772,
	title = {Legitimacy Management and Trust in Offshoring Information Technology Services},
	year = {2008},
	month = {2008},
	pages = {283 - 299},
	abstract = {Our study examines the evolution of offshoring of information technology services between a multinational telecommunications firm and Indian vendors. The firm{\textquoteright}s strategy sought to access critical resources of talented software professionals at low
 cost and to facilitate growth in a highly competitive telecommunications sector. Legitimacy management proved critical in
 explaining the evolution of this offshoring arrangement between a client firm and its four Indian vendors. Our findings surface
 the strategies and activities adopted by proponents in their challenge of gaining, maintaining, building, and repairing legitimacy.
 We examine how the subsequent reactions and interactions of other audiences iteratively influenced the legitimacy dynamics
 of offshoring. We also contribute an understanding of the role of trust in the challenges of managing legitimacy, and conclude
 with practical implications for institutionalizing offshoring arrangements.
},
	url = {http://dx.doi.org/10.1007/978-0-387-09768-8_20},
	author = {Michael Barrett and Hinings, C. and Oborn, Eivor}
}
@article {321,
	title = {Conditions Enabling Effective Multiple Team Membership},
	year = {2007},
	pages = {215 - 228},
	abstract = {There is a long tradition of research on work in teams and their increasingly important use as an approach to organizational design. While the implicit assumption has been that individuals work on one team at a time, many individuals are now being asked to juggle several projects and their associated multiple team memberships (MTM) simultaneously. This creates a set of interesting opportunities and challenges for organizations that choose to structure work in this way. In this paper, we review the limited existing research on MTM work. We then present the results of a survey documenting the prevalence of MTM work and the findings from a pilot interview study suggesting a number of challenges, benefits, and enabling conditions associated with MTM work. We discuss the implications for managers working in MTM environments as well as for scholars of teams and, in doing so we describe what we see as key items on the agenda for future research on this topic.},
	doi = {10.1007/978-0-387-73025-7_16},
	author = {Mortensen, Mark and Woolley, Anita and O{\textquoteright}Leary, Michael}
}
@article {331,
	title = {Expertise Management in a Distributed Context},
	year = {2007},
	pages = {295 - 313},
	abstract = {This paper explores the management of expertise in offshore outsourcing projects. While the study of expertise development and coordination gained some attention in recent years, much of this research has been on co-located teams. Little is known about the way expertise is managed in distributed contexts and the challenges distributed teams face when attempting to develop and share expertise. To address this gap this paper discusses the notion of expertise management and concludes that it consists of three key processes; namely, development, coordination, and integration. To illustrate the challenges involved in expertise management processes, an in-depth case study of an ABN AMRO {\textemdash} TCS outsourcing project is outlined. In this case study onsite and offshore teams developed, coordinated, and integrated expertise despite geographical distance, time-zone differences, and different local contexts. Evidence from this case suggests that this outsourcing project jointly developed expertise while coordinating and integrating expertise in a distributed manner. Finally, conclusions are made and implications for research are discussed.},
	doi = {10.1007/978-0-387-73025-7_21},
	author = {Oshri, Ilan and Kotlarsky, Julia and Willcocks, Leslie and van Fenema, Paul}
}
@proceedings {485,
	title = {Policy Engagement as Rigourous and Relevant Information Systems Research: The Case of the LSE Identity Project},
	year = {2007},
	note = {http://personal.lse.ac.uk/whitley/allpubs/ecis2007.pdf},
	pages = {1301-1312},
	publisher = {University of St. Gallen},
	address = {St. Gallen},
	url = {ECIS2007.pdf},
	author = {Edgar A. Whitley and Ian R Hosein},
	editor = {Hubert {\"O}sterle and Schelp, Joachim and Winter, Robert}
}
@article {365,
	title = {The Tension Between Expectations of Availability and the Reality of Availability in Hybrid Teams},
	year = {2007},
	pages = {119 - 131},
	abstract = {The demands of the global world increasingly dictate that people travel in order to conduct work. Oftentimes, this means that team members are neither strictly here nor there. Teams such as these are hybrids, where members alternate between co-located and distributed contexts. The pervasive nature of information and communication technologies, however, continues to impose an expectation of availability on the team members even as they travel. In this paper, we take a reflexive research stance to inform our understanding of the complexities of accomplishing knowledge work within a hybrid team configuration. An illustrative case highlights issues and outcomes associated with member availability that arose during the writing of a research paper. Categorical reasons for member unavailability are identified and contrasted with the expectation of availability. We suggest that the issues and conflict we experienced may be traced to the ambiguous nature of the task and the early project phase requiring problem for mulation.},
	doi = {10.1007/978-0-387-73025-7_10},
	author = {Ocker, Rosalie and Huang, Haiyan and Trauth, Eileen and Purao, Sandeep}
}
@article {698,
	title = {The Corporate Digital Divide Between Smaller and Larger Firms},
	year = {2006},
	pages = {413 - 417},
	doi = {10.1007/0-387-34588-4_27},
	author = {Pliskin, Nava and Levy, Margi and Heart, Tsipi and O{\textquoteright}Flaherty, Brian and O{\textquoteright}Dea, Paul}
}
@article {283,
	title = {CrackBerries: The Social Implications of Ubiquitous Wireless E-Mail Devices},
	year = {2005},
	pages = {337 - 343},
	abstract = {Without Abstract},
	doi = {10.1007/0-387-28918-6_25},
	author = {Mazmanian, Melissa and Orlikowski, Wanda and Yates, JoAnne}
}
@article {284,
	title = {Designing Context-Aware Interaction: An Action Research Study},
	year = {2005},
	pages = {233 - 247},
	abstract = {Context-aware computing is an important research theme of ubiquitous computing. One of the most debated issues regarding context-aware applications is the extent to which such applications can capture the complexity of social context. This debate has been fueled by the fact that many of the documented context-aware applications convey a relatively simplistic view of context. The typical separation between human activity and context is problematic as context is not something simply in which interaction occurs. This paper applies and evaluates the plausibility of Dourish {\textquoteright}s (2001a, 2001b, 2004) interactional context view for designing context-aware applications that transcend the mainstream design agenda in context-aware computing. On the basis of a canonical action research study, we develop and test design principles for context-aware applications that convey an interactional view of context. Recognizing the car not only as an excellent example of a ubiquitous information environment, but also as an interesting and complex use setting already commonplace in the modern community, we have implemented and assessed a car infotainment application to provide us with a firm illustration of what such a context-aware application might be.},
	doi = {10.1007/0-387-28918-6_18},
	author = {Olsson, Carl and Ola Henfridsson}
}
@article {277,
	title = {An International Mobile Security Standard Dispute: From the Actor{\textemdash}Network Perspective},
	year = {2005},
	pages = {293 - 304},
	abstract = {In 2004 there was a trade and technology dispute of significance between China and the United States surrounding a mobile security standard called WAPI (Wireless LAN Authentication and Privacy Infrastructure). Using the remarkable size of its domestic market as a lever, China is challenging some existing or being-shaped standards to set its own standards not only within its own territory but also potentially in the world markets. WAPI is another example in a series of these attempts. Using the actor{\textemdash}network theory, we investigate the process of mobile standards setting in the international context where superpowers like China and the United States compete.},
	doi = {10.1007/0-387-28918-6_22},
	url = {http://dx.doi.org/10.1007/0-387-28918-6_22},
	author = {Chan, Shirley and Lee, Heejin and Oh, Sangjo}
}
@article {226,
	title = {Action Research: Time to Take a Turn?},
	year = {2004},
	month = {2004},
	pages = {315 - 333},
	abstract = {Following the linguistic turn of social sciences in the 20th century, some researchers are now taking a turn to action. They use action research but give it a broader meaning than that currently understood by many researchers in IS. This paper discusses the newer meaning of action research and indicates how it contrasts with some uses of action research reported in the IS literature. Five quality issues for the new action research are discussed: relational praxis, reflexive-practical outcome, plurality of knowing, significant work, and new and enduring consequences or infrastructure. The paper then gives a reflexive account of an IS research study that attempted to address these five issues. Finally, the paper discusses some of the broader implications for IS research of a turn to action.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_18},
	author = {Oates, Briony}
}
@article {227,
	title = {Applying Adaptive Structuration Theory to the Study of Context-Aware Applications},
	year = {2004},
	month = {2004},
	pages = {735 - 741},
	abstract = {Adaptive structuration theory (AST)has been used for a number of years in the information systems discipline to study the use of new technologies in organizations. In this paper it is applied to a relatively new technology, context-aware applications. AST provides a useful lens for examining the impact of a particular context-aware application, CABdriver. Used in conjunction with the repertory grid technique and lead users in an action research study, a research approach for exploring the ways in which the technology impacts individuals within small groups is presented.},
	url = {http://dx.doi.org/10.1007/1-4020-8095-6_51},
	author = {Olsson, Carl and Nancy L. Russo}
}
@article {DBLP:conf/ifip8-2/BarrettHOP02,
	title = {Discourse and Organizational Transformation in Information Systems Research},
	year = {2002},
	pages = {533-538},
	author = {Michael Barrett and Loizos Heracleous and Orlikowski, Wanda and Niki Panteli}
}
@article {DBLP:conf/ifip8-2/OliverO02,
	title = {ERP Adoption: Selling the System},
	year = {2002},
	pages = {507-523},
	author = {Dave Oliver and Lyn Oliver}
}
@article {DBLP:conf/ifip8-2/ODonovan99,
	title = {Organizational Disposition and Its Influence on the Adoption and Diffusion of Information Systems},
	year = {1999},
	pages = {155-174},
	author = {Brian O{\textquoteright}Donovan}
}
@article {921,
	title = {Trying To Improve Communication And Collaboration With Information Technology: An Action Research Project Which Failed},
	journal = {Information Technology \& People},
	volume = {12},
	number = {4},
	year = {1999},
	pages = {317-332},
	author = {Olesen, Karin and Michael D. Myers}
}
@proceedings {920,
	title = {The Effects of Groupware in Social Situations: Maintaining the Status Quo?},
	year = {1998},
	month = {29 September - 2},
	pages = {474-485},
	address = {Sydney, Australia},
	author = {Olesen, Karin and Michael D. Myers}
}
@proceedings {442,
	title = {Panel: Doing and writing up case research: Issues and practices},
	volume = {IV},
	year = {1998},
	pages = {1751},
	publisher = {Euro-Arab Management School},
	address = {Aix-en-Provence, France},
	isbn = {84-923833-0-5},
	url = {ECIS1998Panel.pdf},
	author = {Ellen Christiaanse and Ramon O{\textquoteright}Callaghan and Edgar A. Whitley and Willcocks, Leslie},
	editor = {Walter Baets}
}
@proceedings {490,
	title = {Creating and maintaining obligations: An empirical study of mediated and face{\textendash}to{\textendash}face communication},
	volume = {II},
	year = {1997},
	pages = {801-815},
	publisher = {Cork Publishing Ltd},
	address = {Cork},
	isbn = {1-86076-953-5},
	url = {ECIS1997.pdf},
	author = {Edgar A. Whitley and Rachael Scothern},
	editor = {Robert D. Galliers and Ciaran Murphy and Sven Carlsson and Claudia Loebbecke and Hans Robert Hansen and Ramon O{\textquoteright}Callaghan}
}
@proceedings {461,
	title = {Stakeholder analysis as a longitudinal approach to interorganizational systems analysis},
	volume = {1},
	year = {1996},
	pages = {33-44},
	address = {Lisbon, Portugal},
	isbn = {972-8093-12-8},
	url = {ECIS1996.pdf},
	author = {Athanasia Pouloudi and Edgar A. Whitley},
	editor = {J Dias Coelho and Tawfik Jelassi and Wolfgang K{\"o}nig and Helmut Krcmar and Ramon O{\textquoteright}Callaghan and Markku S{\"a}{\"a}ksjarvi}
}
@article {DBLP:conf/ifip8-2/KerolaO92,
	title = {Hypertext System as an Intermediary Agent in Case Environments},
	year = {1992},
	pages = {289-313},
	author = {Pentti Kerola and Harri Oinas-Kukkonen}
}
@article {DBLP:conf/ifip8-2/HeymO92,
	title = {A Reference Model for Information Systems Development},
	year = {1992},
	pages = {215-239},
	author = {Michael Heym and Hubert {\"O}sterle}
}
