@article {522,
	title = {Confusion, social knowledge and the design of intelligent machines},
	journal = {Journal of experimental and theoretical artificial intelligence},
	volume = {8},
	number = {3/4},
	year = {1996},
	pages = {365-381},
	isbn = {0952-813X},
	url = {JETAI1996.pdf},
	author = {Edgar A. Whitley}
}
