Vaidya R, Myers MD, Gardner L. The design – reality gap: The impact of stakeholder strategies on IS implementation in developing countries. In: Nüttgens M, Gadatsch A, Kautz K, Schirmer I, Blinn N. Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT. New York: Springer; 2011. pp. 119-134.
Albayrak C, Gadatsch A, Olufs D. Life Cycle Model for IT Performance Measurement: A Reference Model for Small and Medium Enterprises (SME). Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises. Springer; 2009. pp. 180 - 191.